IpartChapter 1 Getting StartedChapter 2 Getting HelpChapter 3 Using Expansion Bay Modules and PC CardsChapter 4 Connecting Additional EquipmentChapter
Preparing to set up the computerNow that you know some essential details about your PowerBook, you’reready to set it up and begin using it.To set up y
The computer exhibits odd behavior, such as many unexplained system failures.m Check for multiple System Folders on your startup disk, using the Find
A program won’t open.m The application program may already be open. Check the Applicationsmenu to see which programs are running.m There may not be en
m If you get this message when you are trying to open or use a program,follow these steps:1. Choose About This Macintosh from the Apple (K) menu. Take
m If you know the correct program is on your hard disk, there may be aproblem with the information that the computer uses to keep track of files.Resta
Some icons look different from usual. m There may be a problem with the information that the computer uses tokeep track of files. Restart the computer
m If the file is on a floppy disk, the disk may be locked. Unlock the disk bysliding the tab so that it covers the hole at the corner of the disk.m Th
Problems with hardwareRAM or cache diagnostic errorYou see a message that a problem was detected with RAM or cache memory.If you see this type of erro
You can’t save or copy files onto a floppy disk.m The disk may be locked. Unlock it by sliding the tab at the corner of thedisk so that it covers the
The pointer sticks or jumps when you use the trackpad.Make sure to use only one finger on the pad and that your finger is dry.KeyboardTyping on the ke
The screen flickers. m Adjust the brightness control (¤).m Open the Monitors & Sound control panel or use the Control Strip to setthe computer to
When you are ready to begin, follow these steps:1Plug one end of the power cord into the power adapter and the other end into a three-hole grounded ou
The monitor goes dark after a few minutes. Screen dimming may be turned on. Move the pointer to restore the screen’sbrightness. You can change the int
m Reset the parameter RAM. (See “The Computer Makes an Unusual Soundat Startup, or You See a ‘Sad Macintosh’ Icon,” in the section “ProblemsStarting U
m Reinstall your printer software.m Reset the parameter RAM. (See “The Computer Makes an Unusual Soundat Startup, or You See a ‘Sad Macintosh’ Icon,”
If the computer starts up normally, immediately press the Power key to shutdown (if you can) or turn off the computer. If you don’t, you might damagey
m Make sure you are using the correct cable for SCSI disk mode. The HDI-30SCSI Disk Adapter is about 10 inches long, is dark gray, and has 30 pins int
Problems with networks and file sharingSolutions to common problemsIf you are having problems using the network or file sharing, try the followingbefo
You connected to another computer, but you can’t see any files.m Make sure that files are being shared on the other computer. The FileSharing Monitor
4. Remove the Users & Groups data file from the Preferences folder(inside the System Folder). Restart the computer.5. Re i n s t a ll system softw
Problems with Apple Remote AccessThe Remote Access Setup control panel won’t open.m Make sure that AppleTalk is turned on in the Chooser.m If you stil
The modem dialed the phone number, but the connection failed. m Check that the phone cord is plugged into the computer and into a workingphone line.m
12Chapter 1Opening the display1Slide the latch to the left and lift up the display.2Position the display at a comfortable viewing angle. You can adjus
This chapter provides a step-by-step approach to diagnosing and solvingproblems involving system software and hard disks. Try the steps listed ineach
2 Restart the computer while holding down the keys Command (x), Option, P, and R untilyou hear the startup sound repeat itself three times. Then relea
Testing your hard diskThe following steps will help you determine whether you have a problemwith your hard disk or a problem with the system software
3In the list of drives, click the disk you want to test.4 Open the Functions menu and choose Test Drive.5When a message tells you that testing is comp
Reinstalling system softwareWhen should you install system software?Your computer came with all the necessary system software installed on itsinternal
If you cannot use the CD and don’t have the system files on your hard disk,you may need to call the Apple Assistance Center for help. (See the service
4 Open the Drive Setup program.You use the Drive Setup program to update your hard disk.5 In the list of drives, click your startup disk.6 Open the Fu
13 Follow the instructions that appear on the screen.Yo u ’ ll see messages asking you to insert different disks.14 When you see a message reporting t
To do a clean installation, follow these steps:1 Start up your computer from the Disk Tools disk or the CD that came with your computer(by pressing x-
3Adjust the elevation feet to raise the computer.The back of the keyboard is slightly elevated when the feet are in use.It is a good idea to lower the
10 Click OK.The Easy Install dialog box appears. (The dialog box that appears on yourscreen may look slightly different from this one.)11 Make sure th
14 Click Clean Install. 15 Follow the instructions that appear on the screen. It takes a few minutes to complete the installation.16 When you see a me
Replacing special softwareSpecial software consists of items such as control panels, system extensions,custom utilities, fonts, or Apple menu items th
3Choose Custom Install from the pop-up menu.The Custom Install dialog box appears, listing all available systemsoftware components. (Your Custom Insta
IIIpartAppendix A Health, Safety, and Maintenance TipsAppendix B Using Your KeyboardAppendix C Installing a Macintosh PowerBook RAM Expansion CardAppe
Health-related information about computer useMuscle soreness, eye fatigue, and other discomforts and injuries sometimesassociated with using computers
Musculoskeletal discomfortAs with any activity that involves sitting for long periods of time, using acomputer can make your muscles sore and stiff. T
Eye fatigueEye fatigue can occur whenever the eyes are focused on a nearby object for along time. This problem occurs because the eye muscles must wor
3Press the battery release button on the battery.4Slide the battery out of its compartment.5 Carefully remove the label from the battery.Avoid touchin
Keyboard and trackpadm When you use the keyboard and trackpad, your shoulders should berelaxed. Your upper arm and forearm should form an approximate
Some computer users may develop discomfort in their hands, wrists, or armsafter intensive work without breaks. If you begin to develop chronic pain or
External monitorIf you use an external monitor, this suggestion may be helpful.m If possible, arrange the monitor so the top of the screen is slightly
Important care and safety instructionsFor your own safety and that of your equipment, read and follow all theinstructions in this section. Keep these
m Keep dirt and liquids away from the ports on the back panel, the keyboard,and the trackpad. If you spill any food or liquid onto the computer, shut
m Do not drop, puncture, disassemble, mutilate, or incinerate the battery.m Recharge batteries only as described in this manual and only inventilated
Traveling with the Macintosh PowerBookIMPORTANTAlways bring either the Disk Tools disk or the CD that came withyour computer with you when you trave
Check the diagrams below to determine which plug adapters you’ll need, orask your travel agent.Outlet type LocationsUnited States, Canada, parts of La
Service and supportIf your computer is malfunctioning but does not appear to be physicallydamaged, shut it down (and leave the power adapter plugged i
The keyboard on the Macintosh PowerBook 3400 series computer works inmuch the same way as the keyboards on other computers and on electrictypewriters.
You should hear a tone when you turn on the computer. It takes the computera few moments to start up. You’ll see the Mac OS startup screen as the syst
Special keys on the Macintosh PowerBook 3400 series keyboardArrow keys Move the insertion point as an alternative to using the pointing device. In som
Typing special characters and symbolsYou can type a variety of international and other special symbols andcharacters (including characters with diacri
If you press the Option key, Key Caps outlines lightly the keys that you canuse in combination with letter keys to type letters with accents or otherd
Special key combinationsIf difficulties with your trackpad or computer don’t allow you to use standardmethods of quitting a program or restarting your
You can purchase a RAM card to augment your PowerBook’s operation.Note: You should attempt to install a RAM card only if you are comfortableworking wi
Getting readyYou will need the RAM expansion card and a screwdriver with a Torx T-8head. (Your card may come with a Torx T-8 screwdriver. If you need
157Installing a Macintosh PowerBook RAM Expansion CardInstalling the cardTo i nst a ll the RAM expansion card, follow these steps:1Disconnect all cabl
4 Turn the computer over and unscrew the three screws on the bottom of the computer. These screws can only be loosened with a Torx T-8 screwdriver.Tur
5 Lift up the computer and carefully turn it over to remove the three loosened screws. Set the screws aside.159Installing a Macintosh PowerBook RAM Ex
mThe computer made a sound, but you can’t see anything on the screen.Adjust the brightness control (marked with the icon ¤) until an imageappears and
6Set the computer down and open the display to its maximum angle.Side view160Appendix C
7Gently lift the side panels of the computer a short distance. Be careful not to lift too far. A slight lift should raise the keyboard enough foryou t
8 Carefully pull the keyboard forward to loosen the four tabs at the top. Be very careful toavoid pulling the keyboard out too far. The cable attachin
9Place a clean, dry cloth over the display to protect it. Place a soft, dry, clean cloth over thedisplay to protect it from scratches.163Installing a
10 Lift the keyboard out of its enclosure and place it on the clean, dry cloth covering the display. Again, be very careful not to lift the keyboard t
11 Gently touch the metal surface on the right side of the inside of the computer todischarge any static electricity built up on your body.This preven
166Appendix C12 If you are replacing a RAM card, lift the corner of the RAM card you are replacing toremove it.Be careful not to touch other parts of
13 Remove the new RAM card from its protective package.Hold the card by its edges. Don’t touch the chips or metal parts of the card.IMPORTANTUse a RAM
15 Lay the card flat, then gently press the card into the socket.You need to exert some pressure to insert the card’s connector into the socket.It’s a
If the keyboard cables are loose, follow these steps to replace the cables:1 Lift the bail on the connector with a straightened paper clip or similar
What’s next?Yo u’ve now finished setting up your Macintosh PowerBook. Continue withone of the following steps:m If you are new to the Macintosh, turn
16 Move the keyboard back toward its original position, and then slide the tabs at the topinto the computer’s enclosure.Hold the keyboard no more than
17 Lower the keyboard into place.If part of the keyboard doesn’t lie flat within the enclosure, gently press thatarea down with your hand.18 Remove th
20 While holding the keyboard in place, rotate the Macintosh PowerBook so that the bottomof the computer is exposed, with the display flat against the
21 While continuing to hold the keyboard in place, replace the three screws on the bottomof the Macintosh PowerBook.Not too tight: Ta ke ca re not to
Making sure the card is properly installedOnce you have completed the process for installing a RAM expansion card,you can check to make sure the addit
Some models of the Macintosh PowerBook come with a card installed in thePCI expansion slot. The preinstalled cards provide either modem andEthernet co
176Appendix DIf your PowerBook has an expansion card installed, the cable or cables youneed to use the card are also supplied with the computer.If you
5 To use your Ethernet connection, open the AppleTalk control panel and choose Ethernetfrom the “Connect via” pop-up menu.If you want to use a TCP/IP-
3Connect the other end of the telephone cord to the modular connector on the card.4 Start up the PowerBook, if it is not already on.5 To use your mode
179Making Modem and Ethernet ConnectionsUsing Ethernet and a modem at the same timeBy using the adapter supplied with your computer if you have a comb
Learning the basicsIf you are new to the Macintosh, you should begin by looking at theeasy-to-use program called the Macintosh Tutorial. The tutorial
3Prepare the Ethernet cable and telephone line as you would for a single connection ofeither type.4Plug the modular connector from the Ethernet cable
It’s a good idea to make backup copies of important software on floppy disksin case your hard disk or some of its content is damaged. You can use theF
182Appendix EYou need to make a copy of the essential system software for safekeeping incase you ever need to reinstall the software on your computer.
If you don’t have disks on hand, you can skip these instructions for themoment. But the sooner you make the system software disks, the better. Buythe
4 Follow the instructions on the screen until a message tells you that you’re finished. Insert a new disk whenever the screen messages tell you to. Do
6If you quit in the middle of the disk-making process and want to resume copying, clickResume Minimum or Resume Full (depending on the type of set you
3Click the icon for the folder you want to copy to select it.If you want to make one individual disk for a program (in case you lost a diskor an indiv
Aaccent characters, typing 152AC power 83active application programs 80acute accent, typing 152adaptersApple HDI-30 Disk 63Ethernet and telephone
Bbackup floppy disks, making 181–186Balloon Helpidentifying screen objects 38turning on or off 7batteriesconserving 24, 90disposing of 89during s
189Indextroubleshooting 94–98turning off 22–23turning on 14–16using as hard disk 63–66connecting equipmentADB 74external modem 61external monito
2Move your finger on the trackpad so that the tip of the arrow (8) points to the questionmark in the upper-right portion of the screen.3With the tip o
expansion bay modulesinserting 44location 4, 59locking 49removing 42–43using 41expansion cardsconnecting Ethernet and telephone176–179PCI, preins
Hhard disk drivesproblems using 107reinitializing hard disk 124special memory requirements 82spinning down 6testing 123–124using computer as 63–
installing RAM card. See RAM cardinstalling system softwarefrom CD or disk images 125clean 128–132custom 132–133normal 126–128interferencebetween
font file 104not enough memory 97–98, 101–102printing 111program not found 102RAM or cache diagnostic 106system error 26, 99system software 96m
power cord 10–11troubleshooting 94Power keylocation 4turning computer off 22turning computer on 14–15PowerPC microprocessor ix“native” programs
SCSI devicesconnecting 62–66troubleshooting 112SCSI disk mode 64–65troubleshooting 112–113SCSI icon, missing 65SCSI port (HDI-30), location 4, 5
trackpadbutton 4learning to use 18–19position 140–141problems 107–108Trash, problems 104–105trauma disorders 138traveling 146–147troubleshootin
The Apple Publishing SystemThis Apple manual was written, edited, and produced on a desktop publishing system usingApple Macintosh computers and Quark
Apple Computer, Inc.1 Infinite LoopCupertino, California 95014-2084408-996-1010http://www.apple.com034-0296-APrinted in U.S.A.
Macintosh PowerBookUser’s ManualIncludes setup, troubleshooting, and important health-relatedinformation for Macintosh PowerBook 3400 series compute
Reviewing the basicsYou can use the following illustrations to review the elements you use on yourscreen to do work with your computer.MenusThe strip
K Apple Computer, Inc.© 1997 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part,
iiiCommunications regulation information viiLaser information viiiPreface Welcome to PowerPC ixPart I1Getting Started 3Becoming fa
2Getting Help 29Getting answers to your questions 30Identifying what’s on your computer screen 38Learning useful shortcuts 393Usin
vContents6Power Management 83Power sources 83Monitoring the battery charge 84Recharging the battery 87Removing or replacing the ba
Part IIIAppendix A Health, Safety, and Maintenance Tips 137Health-related information about computer use 137Important care and safety instru
Communications regulation informationFCC statementThis equipment has been tested and found to comply with the limits for a Class B digital devicein ac
Industry Canada statementThis Class B device meets all requirements of the Canadian Interference-Causing equipmentregulations.Cet appareil numérique d
Congratulations on the purchase of your new Macintosh PowerBookcomputer. Your computer is designed to give you the highest performancecombined with re
IconsIcons are small pictures that represent disks, programs, documents, andfolders. You can double-click any icon to open it and see what it contains
Control StripThe Control Strip gives you a quick and easy way to monitor and update yourPowerBook’s power management options and other useful features
Turning th e computer off with the Shut Down commandYou can also turn your computer off by using the Shut Down command in theSpecial menu. Follow thes
Putting the computer to sleepSleep is a power conservation feature of Macintosh PowerBook computersthat lets you instantly restart the computer and by
m You can also put your computer to sleep by closing and latching the display.When the computer is in sleep, a small green light flashes in the upper-
Restarting a computer that’s already onYou need to restart your computer—turn it off and back on again—when youwant to make certain changes to setting
Tr ou ble? If a problem with the computer prevents you from using the Powerkey or choosing Restart—for example, if the computer “freezes” so that thep
TheGuide menu contains online help and information and is your mainsource of information when working with your computer. The menu isidentified by a q
The information and illustrations in this chapter provide an overview of yourMacintosh PowerBook system and get you started using the computer. Tobegi
Getting answers to your questionsWhen you have a question while working with your computer, you can get theanswer by choosing Mac OS Guide from the Gu
Whenever you use Mac OS Guide, its window remains in front of otherwindows. If the window gets in your way, you can move it by dragging itstitle bar (
Getting answers with the Topics button1In the Mac OS Guide window, click the Topics button.A list of general topics appears on the left side of the Ma
3Click the question “How do I set the time and date?” and then click OK. Or double-clickthe question.A small window appears with instructions for you
2Scroll through the alphabetical list until the phrase “background pattern” is visible.You can scroll through the list either by dragging the slider t
5 Read and follow the instructions in the window.Mac OS Guide provides step-by-step instructions to answer the question youselected. When you have com
3Type “sound” in the text box, then click Search.When you click Search, a list of questions related to the word or phrase youtyped appears on the righ
37Getting HelpTips for using Mac OS GuideHere are a few tips for using Mac OS Guide effectively:m Mac OS Guide is available only when you are in the F
Identifying what’s on your computer screenSometimes you’ll see an unfamiliar item on the screen and ask yourself,“What’s that?” You can get an answer
Learning useful shortcutsYou can perform many tasks in the Finder more quickly if you use keyboardor trackpad shortcuts. For example, instead of click
BatteryInfrared windowExpansion card labelTrackpadStereospeakersTrackpad buttonElevation feetElevation footrelease buttongSCSI port (HDI-30)-Sound out
3 Read about the shortcuts available for the category you selected.Click the right arrow in the lower-right corner of the window to display thenext wi
41Read this chapter for information on using expansion bay modules and PC Cards.Using expansion bay modulesThe floppy disk drive and the optional CD-R
Removing an expansion bay moduleTo remove an expansion bay module from your Macintosh PowerBook, followthese steps:1 Quit any application programs or
4Hold the module by the gripping surface and pull it out of the computer.IMPORTANTYou should not remove an expansion bay module if it is in use oryou
Inserting an expansion bay moduleTo reinsert the expansion bay module, slide the module in. Make sure thegripping surface is facing down. The release
Using a CD in the CD-ROM driveIf you have the optional CD-ROM drive, you insert or remove the drive in thesame way as any other module.Inserting a dis
4Push the tray in to close it.Note: When the CD-ROM drive is in use, you may notice some vibration asthe compact disc spins rapidly. Certain discs can
Ejecting a discFollow these instructions to open the tray and eject a CD-ROM disc fromthe drive:1 Open the tray.There are several ways to open the tra
If you still can’t eject a disk, try this method:If the standard methods of ejecting a CD do not work (or the computer isshut down), you can eject the
Locking an expansion bay moduleYou can purchase a security cable and lock to protect your MacintoshPowerBook. With a lock, you can do the following:m
Software for mobility and efficiencyYour PowerBook comes with a variety of applications, utility programs, andcontrol panels that provide broad functi
Using PC Cards (PCMCIA cards)PC Cards (also known as PCMCIA cards) are about the size of a thick creditcard and have a 68-pin connector at one end. Th
Inserting a PC CardTo i nse r t a card, do this:mInsert the card, connector first and label up, into the slot. Make sure the card is level.A Type II
Yo u ’ ll feel some resistance as you slide the card in. When the card is firmlyseated, you will feel it click into place. Consult the card’s document
To e j ect a PC Card when the computer is on or off, do this:m Press the eject button next to the slot containing the PC Card you want toeject. (The e
If you can’t eject a cardIf you are unable to eject a card, follow these steps:1 Straighten one end of a paper clip.2Insert the end of the straightene
Follow these steps to avoid having a storage PC Card eject at startup:1 Open the Startup Disk control panel.If you need instructions for opening the c
See the documentation that came with your modem and your communicationssoftware for instructions on setting up a PC Card modem for each application.Ch
3 Open Remote Access Setup.The following screen appears:4Choose your modem from the Modem pop-up menu. If your PC Card modem is not listed, check the
594Read this chapter for information onexpanding your computer systemwith additional hardware.The illustration below shows where equipment should be c
Control Strip for quick changesThe Control Strip appears on the desktop when you start up your PowerBook.It lets you change settings quickly—by pressi
Additional information is provided in this chapter for adding the followingdevices to your computer system:m printersm external modemsm SCSI devicesm
Connecting an external modemYou can use a PC Card modem in your computer’s PC Card slot. Forinformation on connecting and using a PC Card modem, see t
Connecting SCSI devicesA SCSI device is any product—including hard disk drives, CD-ROM drives,and scanners—that communicates with your computer by mea
Where to add cable terminators when connecting a single SCSI deviceWhere to add cable terminators when connecting two or more SCSI devicesUsing your M
Connecting your computer as a hard diskBefore making any connections, you need to assign a unique SCSI ID numberto the PowerBook. (The unique ID numbe
8If you are connecting the Macintosh PowerBook directly to the other computer (rather than to an external device in the SCSI chain), attach a SCSI sys
Drawing battery power in SCSI disk modeYour Macintosh PowerBook continues to draw battery power when you use itas a hard disk. Therefore, it is prefer
Using an external monitorYou can connect an external monitor to your Macintosh PowerBook. If youare familiar with other PowerBook models, you will not
m If the PowerBook starts up with the display closed (called “docking mode”)and an external monitor is attached, the PowerBook’s display does not turn
3Place the monitor near to the PowerBook.Keep the computer and the monitor at least 8 inches apart. Interferencebetween the monitor and your computer’
The Guide menu contains online instructions for using Macintosh systemsoftware when the Finder is the active program. In addition to Mac OS Guideand t
6Make sure the other end of the monitor’s cable is attached to the monitor. Then attachthe end of the cable (with the monitor adapter, if it’s an Appl
Note: The screen-dimming feature in the PowerBook control panel turns thescreen brightness down to a low level when you haven’t used the computer fora
Connecting sound input and output devicesYour computer has a built-in microphone. In addition, you can connect aPlainTalk microphone to the external s
IMPORTANTAlthough the internal microphone is deactivated when anexternal sound input device is in use, it’s possible to record sound from morethan one
Connecting a mouse, keyboard, or other ADB deviceYou can connect a mouse, keyboard, graphics tablet, or other Apple DesktopBus (ADB) device to the ADB
Adding memory to your computerYour Macintosh PowerBook comes with at least 16 MB of random-accessmemory (RAM). You can increase your computer’s memory
Your PowerBook comes with some great software already installed thatincludes such features asm Internet accessm productivity programs, including Clari
Learning what your PowerBook can doYou can learn more about the software provided with your computer from anicon on the hard disk called PowerBook 340
Getting help for application programsSome application programs that come on your PowerBook (such as theFile Assistant program) are documented in their
Where to find answersThe summary that follows indicates the type of information you can expect toget from each information source.On the computer’s ha
Working with several programs at a timeYou can open as many application programs and desk accessories as yourcomputer’s memory allows.All open program
Hiding and showing windows on the desktopYou can hide all windows except those of the active program by choosingHide Others from the Application menu.
Using “native” application programsYour computer is compatible with nearly all application programs intendedfor use with Macintosh computers. But cert
Power sourcesYour computer can draw its operating power from three different sources.mMain batteryYour computer came with a lithium ion (LiIon) batter
In addition, the PowerBook contains a rechargeable backup cell to keepsystem information such as date and time. The backup cell is automaticallyrechar
What you should knowWhen the first low-power message appears, the screen dims automatically tosave power.If you continue to work without plugging in t
Using the battery level indicator lights (on a lithium ion battery only)You can tell the charge left in your LiIon battery by looking at the batteryle
Recharging the batteryTo recharge the battery, plug in the power adapter. Macintosh PowerBook3400 series batteries may be charged inside the computer
Removing or replacing the batteryTo remove or replace the battery, follow these steps:1Save your work and then shut down the computer or put it to sle
6If you are inserting another battery, remove the battery cap from the new battery toexpose the contacts, then slide it into the battery compartment.
In the printed materialsIn this book Use this book to set up and learn about your computer and foruseful tips and suggestions if you have problems whi
Maximizing work timeYour Macintosh PowerBook’s battery can provide 2–4 hours of work timebefore you need to recharge. The actual work time available d
IIpartChapter 7 Tips and TroubleshootingChapter 8 Diagnostic Techniques
When you have questionsIf you want to know how to do a particular task with your computer, refer toMac OS Guide in the Guide (h) menu. For instruction
Problems starting up the computerThe computer doesn’t start up.m The battery may need recharging. Plug the power cord into a workingoutlet and then pl
The sleep indicator light at the top of the display glows a steady green.You must reset the computer using the reset button. Connect the externalpower
4. Hold down the keys until you hear the startup sound again.5. If the computer shuts itself off, press the Power key to turn it back on.6. When the c
The computer displays a flashing question mark icon. m This icon usually means that the computer can’t find system software onany disks attached to th
m Reduce the size of the disk cache in the Memory control panel.m If you use a RAM disk, reduce its size or turn it off in the Memory controlpanel.m U
When you start up the computer, the display lights up for a moment, then shuts down. m Make sure you are using the correct power adapter for yourcompu
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