Service Source K Apple Color Printer
Basics User Menus - 8 The following selections are available in the user menus: PRINTING MODE • MODE-A Prints plain paper, envelopes, or coated pap
Take Apart SCSI Card Assembly - 41 SCSI Card Assembly Before you begin, remove the covers. Caution : Review the ESD precautions in Bulletins/Safety.
Take Apart SCSI Card Assembly - 421 Remove the two mounting screws and lift off the SCSI card assembly.SCSI CardAssembly
Take Apart SCSI Card Assembly - 432 Turn over the SCSI card assembly. 3 Remove the six mounting screws and remove the SCSI card covers.Mounting SCSI
Take Apart Power Supply (Intl. Only) - 44Power Supply (Intl. Only)Before you begin, remove the covers.Caution: Review the ESD precautions in Bulletin
Take Apart Power Supply (Intl. Only) - 451 Disconnect connector CNPOW on the main board.CNPOWMain Board
Take Apart Power Supply (Intl. Only) - 462 Remove the two mounting screws.3 Slide the power supply forward and lift it out of the base.Power Supply
Take Apart Power Supply (Intl. Only) - 47Replacement Note: Make sure the tab on the power supply switch is correctly seated in the on/off switch arm.
Take Apart Fuse - 48FuseBefore you begin, remove the covers.Caution: Review the ESD precautions in Bulletins/Safety.Fuse
Take Apart Fuse - 491 Loosen the screw and move aside the cover plate.Cover Plate
Take Apart Fuse - 502 Using a small screwdriver or fuse puller, remove the fuse.Fuse
Basics User Menus - 9 CLEANING • CLEANING-A Cleaning A clears print head of clogged ink nozzles.• CLEANING-B If Cleaning A does not work after 2–3
Take Apart Logic Board (Intl. Only) - 51Logic Board (Intl. Only)Before you begin, remove the following:• Covers• SCSI card assemblyCaution: Review t
Take Apart Logic Board (Intl. Only) - 521 Disconnect the following connectors from the main board:• CNCAR2• CNCAR1• CNMECMain BoardCNCAR2CNCAR1CNMEC
Take Apart Logic Board (Intl. Only) - 532 Slightly lift up the front of the main board and pull the board out about 1 inch.Main Board
Take Apart Logic Board (Intl. Only) - 543 Disconnect the following connectors from the main board:• CNPOW• CNMOTMain BoardCNMOTCNPOW
Take Apart Logic Board (Intl. Only) - 554 Pull out the main board.Main Board
Take Apart Purge Unit (Intl. Only) - 56Purge Unit (Intl. Only)Before you begin, remove the covers.Caution: Review the ESD precautions in Bulletin
Take Apart Purge Unit (Intl. Only) - 571 Lift the plate on the purge unit.2 Push down the locking tab and move the carriage assembly out of home posi
Take Apart Purge Unit (Intl. Only) - 583 Disconnect connectors CNMEC and CNPG from the left connector card.CNPGCNMECLeft Connector Card
Take Apart Purge Unit (Intl. Only) - 594 Unhook all the wires from the clamps.5 Disconnect the reservoir overflow connector and hook it onto the carr
Take Apart Purge Unit (Intl. Only) - 607 Unhook all the wires from the mounting tab.8 Remove the two screws. 9 Remove the purge unit from the printer
Basics User Menus - 10 TEST PRINT • TEST PRINT-A Gives current status of printer (ROM version, interface, etc.) as well as a color grid• NOZZLE CH
Take Apart Ink Assembly (Intl. Only) - 61Ink Assembly (Intl. Only)Before you begin, remove the covers.Caution: Review the ESD precautions in Bulletin
Take Apart Ink Assembly (Intl. Only) - 621 Disconnect connectors CNINK and CNID from the left connector board.Left Connector CardCNIDCNINK
Take Apart Ink Assembly (Intl. Only) - 632 Remove all the wires from the mounting tab.3 Disconnect the reservoir supply connector and hook it onto th
Take Apart Ink Assembly (Intl. Only) - 645 Using a flat-blade screwdriver, push out the two latches between the ink assembly and the chassis.6 Lift u
Take Apart Paper Feed Motor (Intl. Only) - 65Paper Feed Motor (Intl. Only)Before you begin, remove the covers.Caution: Review the ESD pre
Take Apart Paper Feed Motor (Intl. Only) - 661 Disconnect the paper feed motor connector.Paper FeedMotorConnector
Take Apart Paper Feed Motor (Intl. Only) - 672 Remove the two black screws and lift out the paper feed motor.Paper FeedMotor
Service Source K Additional Procedures Apple Color Printer
Additional Procedures Printer Cleaning - 1 Printer Cleaning No preliminary steps are required before you begin this procedure. Caution: Do not get
Additional Procedures Ink Cartridge Replacement - 2 Ink Cartridge Replacement No preliminary steps are required before you begin this procedure. Cau
Basics User Menus - 11 COUNTRY CODE • ENGLISH (default)• FINNISH• FRENCH• GERMAN• ITALIAN• JAPANESE• NORWEGIAN• PORTUGUESE• SPANISH• SWEDISH• DANISH
Additional Procedures Ink Cartridge Replacement - 3 1 Open the ink cartridge cover.Ink CartridgeCover
Additional Procedures Ink Cartridge Replacement - 4 2 Grasp the used cartridge and pull it straight out of the slot. Replacement Note: Insert the n
Additional Procedures Print Head Cleaning - 5 Print Head Cleaning No preliminary steps are required before you begin this procedure. Caution: Do no
Additional Procedures Print Head Cleaning - 6 Note: Use Cleaning A to correct blurred characters, horizontal white streaks, and missing dots caused
Additional Procedures Print Head Cleaning - 7 1 Make sure the printer is off-line. Press the Menu key to see the first user menu option. 2 Press the
Additional Procedures Print Head Cleaning - 8 3 Press the > or < key to display CLEANING A or CLEANING B. Select CLEANING A first. 4 Press the
Additional Procedures Print Head Cleaning - 9 Note: After the Nozzle Check test page prints, the printer is still off-line. Press the On Line key t
Additional Procedures Nozzle Check - 10 Nozzle Check No preliminary steps are required before you begin this procedure. Caution: Do not get the ink
Additional Procedures Nozzle Check - 11 1 Load paper into the paper tray and make sure the printer is off-line.2 Press the Menu key to see the first
Additional Procedures Nozzle Check - 12 Note: After the test page prints, the printer is still off-line. Press the On Line key to return to the on-
Basics User Menus - 12 MEDIA SELECT • NORMAL PAPER (default)• ENVELOPE/THICK
Additional Procedures Nozzle Check - 13 5 After completing a Nozzle Check test page, examine the printed page to determine print head status. Note:
Additional Procedures User Test Print A - 14 User Test Print A No preliminary steps are required before you begin this procedure. Caution: Do not
Additional Procedures User Test Print A - 15 1 Make sure the printer is off-line. Press the Menu key to see the first user menu option. 2 Press the
Additional Procedures User Test Print A - 16 Note: After the test page prints, the printer is still off-line. Press the On Line key to return to th
Additional Procedures Service Test Prints - 17 Service Test Prints No preliminary steps are required before you begin this procedure. Caution: Do n
Additional Procedures Service Test Prints - 18 Note: When the printer is restarted it will automatically clean the print heads, which uses ink. Use
Additional Procedures Service Test Prints - 19 1 Switch off the printer, hold down the Menu key and the < key at the same time, and switch the pr
Additional Procedures Service Test Prints - 20 Note: The first menu displayed should be “BLACK OFFSET.” If the first menu displayed is “CLEANING,”
Additional Procedures Service Test Prints - 21 3 Press the > or < key several times until you see the TEST PRINT option in the display. Press
Additional Procedures Service Test Prints - 22 5 Switch off the printer to exit the service mode. Note: If you simultaneously press the Exit and En
Basics Service Menus - 13 Service Menus To enter the service mode and access the service menus, switch off the printer, hold down the Menu key and t
Service Source K Adjustments Apple Color Printer
Adjustments Print Head Gap (Intl. Only) - 1 Print Head Gap (Intl. Only) Before you begin, remove the covers. Caution: Review the ESD precautions in
Adjustments Print Head Gap (Intl. Only) - 2 Caution: To prevent the print nozzles from clogging, do not touch or wipe them. Note: This procedure
Adjustments Print Head Gap (Intl. Only) - 3 1 Pull back the plate on the purge unit.2 Push down the locking tab. Caution: To keep from pushing down
Adjustments Print Head Gap (Intl. Only) - 4 Caution: The print heads are now uncapped. Do not leave them uncapped for more than 12 hours or they wi
Adjustments Print Head Gap (Intl. Only) - 5 5 Using a flat-blade screwdriver, turn the head gap adjustment shaft clockwise all the way to the minimu
Adjustments Print Head Gap (Intl. Only) - 6 6 Caution: To keep from pushing down on the carriage and damaging the bubble-jet heads, move the carria
Adjustments Print Head Gap (Intl. Only) - 7 7 Put the gap gauge on the platen in front of the leftmost eject roller.8 Caution: To keep from pushing
Adjustments Print Head Gap (Intl. Only) - 8 9 Using a flat-blade screwdriver, turn the head gap adjustment shaft counterclockwise one click at a tim
Adjustments Print Head Gap (Intl. Only) - 9 10 Caution: To keep from pushing down on the carriage and damaging the bubble-jet heads, move the carri
Basics Service Menus - 14 Note: The first menu displayed should be “BLACK OFFSET.” If the first menu is “CLEANING,” you are not in the service mod
Adjustments Color Registration - 10 Color Registration No preliminary steps are required before you begin this procedure. Caution: Do not get the i
Adjustments Color Registration - 11 Note: This procedure covers color registration of the cyan, magenta, and yellow inks.1 Perform Test Print C in
Adjustments Color Registration - 12 Direction Offset 1 Using a magnifier, examine the patterns of lines on the top half of the printed test page. Se
Adjustments Color Registration - 13 2 Make sure the printer is off-line. 3 Press the Menu key a few times until you see the DIRECTION OFFSET option
Adjustments Color Registration - 14 Color Offset 1 Using a magnifier, examine the patterns of overlapping colored lines on the bottom half of the pr
Adjustments Color Registration - 15 3 Press the < until you see the CYAN OFFSET option in the display.4 Press the Enter key. 5 Press the < or
Adjustments Color Registration - 16 8 Press the Exit key.9 Press the On Line key to return the printer to on line status. Note: When the printer
Basics Service Menus - 15 The following selections are available in the service menus: BLACK OFFSET Sets value for Black registration CYAN OFFSET
Basics Service Menus - 16 DIRECTION OFFSET Sets the printing position for printing in both directions TEST PRINT • TEST PRINT-A Bubble-jet head
Basics Service Menus - 17 CLEANING • CLEANING-AClears print head of clogged ink nozzles• CLEANING-BChecks the ink passage pressure • CLEANING-CFills
Service Source K Basics Apple Color Printer
Basics Service Menus - 18 CENTER HEAD Moves the carriage to the center of the printer to allow replacement of the bubble-jet head unit When you pres
Basics Block Diagram - 19 Block Diagram
Basics Wiring Diagram - 20 Wiring Diagram CNEXTCNPOW
Basics Wiring Diagram - 21 CNMOT
Basics Wiring Diagram - 22 CNMEC
Basics Wiring Diagram - 23 CNPGMCNPGCNINKCNID
Basics Wiring Diagram - 24 CNPECNPAN
Basics Wiring Diagram - 25 CNCAR1
Basics Wiring Diagram - 26 CNCAR2
Basics Wiring Diagram - 27 CNCA1
Basics Overview - 1 Overview The Apple Color Printer control panel signals printer errors by means of status messages, an alarm indicator light, and
Basics Wiring Diagram - 28 CNCA2
Basics Wiring Diagram - 29 CNY
Basics Wiring Diagram - 30 CNM
Basics Wiring Diagram - 31 CNC
Basics Wiring Diagram - 32 CNK
Basics Wiring Diagram - 33 CNPW
Service Source K Specifications Apple Color Printer
Specifications Characteristics - 1 Characteristics Print Methods Serial bubble jet ink-on-demand Throughput 170 cps (10 cpi) text/standard speed
Specifications Graphics - 2 Graphics Resolution 360 dpi (best mode)
Specifications Paper Handling - 3 Paper Handling Paper Coated (recommended) Cut Sheets LDG, LTR, LGL, A3, B4, A4Width: 7.9 in. to 11.7 in. (210 to 2
Basics Overview - 2 To access either the user or service menus, you must turn the printer off-line. You can toggle the printer on- and off-line by p
Specifications Ink Cartridges - 4 Ink Cartridges Type Color ink cartridges (four available) Ink Color Black, Cyan, Magenta, Yellow Ink Amount Approx
Specifications Environmental - 5 Environmental Acoustic Noise Level Approx. 45 dB (reference level) Temperature 59°F to 86°F (15°C to 30°C) Humidity
Specifications Electrical - 6 Electrical Power Source AC 120V 60Hz 0.36A (U.S./Canada) Power Consumption 48 W maximum
Specifications Physical - 7 Physical Dimensions Height: 6.7 inches (169 mm)Width: 20.5 inches (520 mm)Depth: 16.0 inches (407 mm) Weight Approx. 22
Service Source K Troubleshooting Apple Color Printer
Troubleshooting General/ - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. B
Troubleshooting Symptom Charts /Operation - 2 Symptom Charts Operation No power 1 Check power cable connections.2 Replace power cord.3 Replace fuse.
Troubleshooting Symptom Charts /Operation - 3 Does not print 1 Turn on printer and restart computer. Make sure ON LINE is displayed.2 Press On Lin
Troubleshooting Symptom Charts /Paper - 4 Paper Paper sticks together 1 Remove excess sheets from paper tray.2 Use specified media only.3 Check that
Troubleshooting Symptom Charts /Paper - 5 Paper jams during loading, before printingCarefully remove paper by hand.Paper jams inside printerRemove t
Basics Control Panel Keys - 3 Control Panel Keys Four control keys allow you to operate the user and service menus.On Line DisplayKeyMenu/> KeyEn
Troubleshooting Symptom Charts /Paper - 6 Blurring and/or smudging1 Adjust print head position lever all the way down.2 Use specified media only.3 S
Troubleshooting Symptom Charts /Print Quality - 7 Print Quality Missing dots and/or white streaks1 Perform “Print Head Cleaning” and “Nozzle Check
Troubleshooting Symptom Charts/Error Messages - 8 Error Messages 00 READY In on-line state, message indicates that printer is ready to accept data.
Troubleshooting Symptom Charts/Error Messages - 9 03 RESET Printer is restoring its setting to power-up status.08 CLEANING Printer is cleaning print
Troubleshooting Symptom Charts/Error Messages - 10 50 SERVICE 1 Check carriage motor.2 Remove any obstructions in carriage drive path.3 Replace prin
Troubleshooting Symptom Charts/Error Messages - 11 52-55 SERVICE 1 Check bubble-jet head unit connection.2 Replace bubble-jet head unit. Error
Troubleshooting Symptom Charts/Error Messages - 12 5A-5D SERVICE 1 Replace bubble-jet head unit. Error 5A Black bubble-jet head unit
Troubleshooting Symptom Charts/Error Messages - 13 5F SERVICE 1 Unlock carriage lock lever located under printer cover.2 Check carriage for binding.
Troubleshooting Symptom Charts /Error Messages - 14 65 SERVICE 1 Replace logic board (international repairers only).2 Replace control panel (interna
Service Source K Take Apart Apple Color Printer
Basics Control Panel Keys - 4 • Pressing the Exit key moves you from the current menu level to the next higher level.Exit Key
Take Apart Covers - 1 Covers No preliminary steps are required before you begin this procedure. Note: This procedure covers the removal of all cove
Take Apart Covers - 2 3 Pull the front cover toward you and lift off the cover.Front Cover
Take Apart Covers - 3 4 Lift off the printer cover unit.5 Carefully place the printer cover unit with the inner cover rollers facing up.Printer Cove
Take Apart Covers - 4 6 Using a small screwdriver, push out the two latches. 7 Pull up and remove the inner cover roller.Inner Cover RollerPrinter C
Take Apart Covers - 5 8 Loosen the two screws and lift off the upper cover.Upper Cover
Take Apart Covers - 6 9 Press the center of the ink cartridge cover and release the coupler. 10 Push down and remove the ink cartridge cover. Cou
Take Apart Covers - 7 11 Using a small screwdriver, push in the two small latches and press up the coupler.CouplerLatchLatch
Take Apart Covers - 8 12 Remove the two rear cover mounting screws.13 Lift up the front of the rear cover. 14 Pull back the rear cover and remove th
Take Apart Control Panel (Intl. Only) - 9 Control Panel (Intl. Only) Before you begin, remove the covers. Caution: Review the ESD precautions in Bu
Take Apart Control Panel (Intl. Only) - 10 1 Lift the plate on the purge unit.2 Push down the locking tab and move the carriage out of home position
Basics Control Panel Keys - 5 • Pressing the Enter key moves you from the current menu level to the next lower level. If you are at the lowest menu
Take Apart Control Panel (Intl. Only) - 11 3 Push in the latch, lift the front of the control panel, and pull it toward you. 4 Lay the control panel
Take Apart Control Panel (Intl. Only) - 12 5 Pull the latch and lift up the control panel base.Control Panel BaseLatch
Take Apart Control Panel (Intl. Only) - 13 6 Disconnect the control panel connector from the right connector card.7 Remove the control panel.Right C
Take Apart Bubble-Jet Head Units - 14 Bubble-Jet Head Units Before you begin, remove the covers. Caution : Review the ESD precautions in Bulletins/S
Take Apart Bubble-Jet Head Units - 15 Caution: To prevent the print nozzles from clogging, do not touch or wipe them. 1 Lift the plate on the purge
Take Apart Bubble-Jet Head Units - 16 3 Using a side-to-side motion, lift up the carriage board holder.CarriageBoardHolder
Take Apart Bubble-Jet Head Units - 17 4 Release the tabs on both sides of the print head cover. 5 Pull the cover downward and remove it.Print HeadTa
Take Apart Bubble-Jet Head Units - 18 6 Caution: Handle each bubble-jet head unit by the top edge only. To prevent the print nozzles from clogging,
Take Apart Bubble-Jet Head Units - 19 7 Repeat for each of the three remaining units. Replacement Note: Before installing a new bubble-jet head uni
Take Apart Carriage Assembly (Intl. Only) - 20 Carriage Assembly (Intl. Only) Before you begin, remove the following:• Covers• Control panel
Basics Control Panel Keys - 6 • Pressing the > or < key changes the menu to the next choice at the same level and changes the value of any par
Take Apart Carriage Assembly (Intl. Only) - 21 1 Lift the plate on the purge unit.2 Push down the locking tab and move the carriage out of home posi
Take Apart Carriage Assembly (Intl. Only) - 22 3 Disconnect the two cable connectors CNCA2 and CNCA1 from the right connector card.Right Connector C
Take Apart Carriage Assembly (Intl. Only) - 23 Caution: Make sure the reservoir connectors are secured. If they are not, ink could spill into the p
Take Apart Carriage Assembly (Intl. Only) - 24 5 Remove the ground screw.6 Disconnect the carriage motor connector.AssemblyCarriageMotorConnectorGro
Take Apart Carriage Assembly (Intl. Only) - 25 7 Remove the screw and push in the mounting tab on one side of the carriage assembly. Repeat for othe
Take Apart Carriage Board (Intl. Only) - 26 Carriage Board (Intl. Only) Before you begin, remove the covers. Caution : Review the ESD precautions in
Take Apart Carriage Board (Intl. Only) - 27 1 Lift the plate on the purge unit.2 Push down the locking tab and move the carriage out of home positio
Take Apart Carriage Board (Intl. Only) - 28 3 Using a side-to-side motion, lift up the carriage board holder.CarriageBoardHolder
Take Apart Carriage Board (Intl. Only) - 29 4 Push in the two latches and remove the carriage board cover.Carriage Board CoverLatch
Take Apart Carriage Board (Intl. Only) - 30 5 Disconnect the following connectors from the carriage board:• CNCA1• CNCA2• CNPWCNPWCNCA1Carriage Boar
Basics User Menus - 7 User Menus To enter the user mode and access the user menus, switch on the printer and set it to off-line (press the On Line k
Take Apart Carriage Board (Intl. Only) - 31 6 Set the carriage position lever to position 2.Carriage Position LeverPosition 2
Take Apart Carriage Board (Intl. Only) - 32 Caution: To avoid damaging the carriage position lever, make sure you do not use excessive force when r
Take Apart Carriage Board (Intl. Only) - 33 9 Carefully push apart the carriage board holder and slide out the carriage board. Replacement Note: M
Take Apart Carriage Drive Motor (Intl. Only) - 34 Carriage Drive Motor (Intl. Only) Before you begin, remove the covers. Caution : Review the ESD pr
Take Apart Carriage Drive Motor (Intl. Only) - 35 1 Lift the plate on the purge unit.2 Push down the locking tab and move the carriage out of home p
Take Apart Carriage Drive Motor (Intl. Only) - 36 3 Loosen the screw. 4 Push in the idler roller bracket and remove the belt from the carriage drive
Take Apart Carriage Drive Motor (Intl. Only) - 37 5 Disconnect the carriage motor connector.6 Remove the mounting and ground screws.7 Remove the car
Take Apart Print Timing Slit (Intl. Only) - 38 Print Timing Slit (Intl. Only) Before you begin, remove the covers. Caution : Review the ESD precauti
Take Apart Print Timing Slit (Intl. Only) - 39 1 Carefully remove the print timing slit from the tab on one side of the carriage assembly.TabPrint T
Take Apart Print Timing Slit (Intl. Only) - 40 2 Carefully remove the print timing slit from the tab on the other side of the carriage assembly.3 Re
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