
Troubleshooting Symptom Charts /Printing - 7
Printing
Dots missing 1 Replace print head.
2 Replace main board.
3 Replace print head to relay PCB cables.
4 Replace relay PCB to main board logic cables.
Printing continues on
paper-out condition
1 Test paper-out sensor, and replace if defective.
2 Replace main board.
3 Replace paper detect sensor.
Carrier moves but no
printing
1 Replace main board.
2 Replace print head.
Nothing printed,
carrier doesn’t
move, and power
light is on
Perform printer self test. If the test passes, see
“Communications” in this chapter; if the test fails, replace main
board.
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