
and that is operable
with limited reach and
strength shall be
provided.
Subpart D -- Information, Documentation, and Support
§ 1194.41 Information, documentation, and support.
(a) Product support
documentation
provided to end-users
shall be made
available in alternate
formats upon request,
at no additional
charge.
Support documentation is available
on the Web in HTML at
http://www.apple.com/support/.
Some documents are available only
in PDF on the Web site, but will be
made available upon request.
(b) End-users shall
have access to a
description of the
accessibility and
compatibility features
of products in
alternate formats or
alternate methods
upon request, at no
additional charge.
Information about Apple product
access features is available at
http://www.apple.com/accessibility.
(c) Support services
for products shall
accommodate the
communication needs
of end-users with
disabilities.
E-mail and phone support are
available.
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