Express Fax/ModemUser’s Guide
DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radionoise emissions from digital apparatus set out in the radio
Example 2: Aligning fields to each otherNotice that the grid lines have been turned off in the Layout menu.1Shift-click three fields to select them.2C
Adding graphicsYou can import previously created PICT graphics to a cover page and resizeand combine them with text. You can use the clipboard or the
4To reposition the graphic, just drag it to a new location on the page.You can resize an imported graphic by dragging the handles, and you canmove it
You will be able to see your completed fax with the cover page at send timeby selecting Preview in the Fax Sender Print dialog box.The sample cover pa
Outline fontsBitmapped fontsRRRRRRROutline fonts and high-definition faxTo obtain the highest-quality printed text image, installoutline type fonts,
Installing cover pagesA new custom cover page must be saved and then installed in the Fax Sendercover page library. You install it only once. When you
Removing a cover page1Choose Remove Cover Page from the File menu.A dialog box appears with a list of all currently installed cover pages.2Select the
Table 6-1 Summary of Fax Cover menu optionsMenu option ActionFileImport PICT Allows you to import a PICT file into a cover page.Install Cover Page Pu
In this appendixThis appendix informs you aboutm Express Modem control panelm Turning the modem on and offm Express Settingsm Express Statusm Communic
Information you need in CanadaThe Canadian Department of Communications (DOC) label identifies certified equipment. Thiscertification means that the e
Express Modem control panelThe Express Modem control panel is the nerve center for controlling andmonitoring modem functions.Setting the modemThe Expr
Turning the modem on and offWhile on, the modem uses some of your system’s memory (600K). You maywant to turn the modem off when it isn’t needed. The
Express SettingsThe Express Modem control panel contains a field for configuring the modem.Selecting Express Settings1Select Express Settings in the E
Blind dialingBlind dialing means that the modem dials out even though a dial tone cannotbe detected. Blind dialing is useful in certain situations, su
Wake Macintosh on ringSome PowerBook models have a special feature, Wake Macintosh on ring,that will automatically wake up your Macintosh from system
Express StatusExpress Status is for viewing call progress and modem status before, during,and after connection.Selecting Express Status1Select Express
Communications Toolbox compatibilityThe Express Modem is designed to work with the Communications ToolBox(CTB). The Express Modem Tool, a CTB connecti
Call managementYour modem is designed to manage communications with Express Fax,AppleTalk Remote Access, and your communications program. This functio
Setting auto-answer at the application levelExpress Fax, AppleTalk Remote Access, and your communications programall contain an auto-answer command th
Auto-answer is set differently for each type of communications program. Ifyou want to set auto-answer yourself, use the following table as a guide.Typ
Telephone line problemsIf your telephone doesn’t work, there may be a problem with your telephone line. Disconnectthe modem to see if the problem goes
Software specificationsCommand setExtended Hayes AT command setData communications standards14400, 12000, 9600, 7200, 4800 bps CCITT V.32 bis9600, 480
Data transmission and formatFull or half duplex operationAsynchronous or framed modesCharacter formats:5, 6, 7, 8 data bits1 or 2 stop bitsOdd, even,
This appendix offers technical reference information for tuning andcontrolling your modem. If you use front-end programs such as AppleLink orprograms
Modem statesThe Express Modem has two functional states: command state and on-linestate. Command state allows you to enter commands that control the m
Using AT commandsA command example is:AT&Q5DT2125556767This command line instructs the modem to attempt a V.42 bis connection,and then dial the nu
3Select Direct ATCommands in Modem Settings, and then click OK.4Choose Open Connection from the Session menu.This is equivalent to lifting the telepho
Commands documented in this appendixThis appendix documents the command set recognized by the ExpressModem. The command set is compatible with the V s
The commands can be either upper or lowercase characters. However, bothattention characters must be in the same case (for example, AT or at). Themodem
Setting the SregistersThe S command is used to assign values to various registers in the modem’smemory. Most of the S registers deal with certain aspe
In this chapterThis chapter informs you aboutm Your modem packagem Other materialsm Modem designm Express Modem capabilities and featuresm Express Fax
Standard ATcommandsAT The attention command prefix The prefix AT must precede everycommand. The remainder of the command line contains commands forthe
T Touch-Tone dialing All subsequent numbers are Touch-Tonedialed until the P command (for pulse dialing) is selected.P Pulse dialing Selects pulse dia
! Flash This modifier causes the modem to go on-hook then backoff-hook, as if the receiver on the telephone set had been pressedmomentarily. This mod
HnHook (hang up)When the modem is on-line, you must first enter the +++ escapesequence to take the modem back to command state before issuing thehang
OnReturn to on-line state Returns modem to on-line state from commandstate.0 Is used to return to the on-line state after having entered thecommand st
SregistersDefault Range UnitsS0 Number of rings to auto answer0 0:255 Number of ringsThe S0 register determines the number of times your telephone mus
S6 Initial blind dialing wait2 2:255 SecondsThe S6 register determines the number of seconds your modem waitsbetween the time it takes the telephone o
S12 Escape code guard time50 20:255 1/50 secondThis value determines the length of time to wait for typing commandsbefore and after issuing the escape
S37 Desired DCE connection speed0 0/3/5:11 SettingsThis value is used in conjunction with the ATN and ATB values todetermine which modulations are att
S95 Error control negotiation message option32 4/8/32 BitsA bit map to enable different result codes. Linked to ATW when ATW=1.Bit Value Meaning0–1 1
Your modem packageThe Express Modem package contains:m the Express Fax/Modem User’s Guidem a length of telephone cordm a disk containing the modem and
Verbalize result codes0 OK Command is correct and has been completed1 CONNECT Connection established2 RING Incoming ring detected3 NO CARRIER No conne
Protocol negotiation progress codes that work with ATW1and S95.40 CARRIER 300 Carrier detected at 300 bps46 CARRIER 1200 Carrier detected at 1200 bps4
XnActive result code The result codes listed in Vnare divided into subsetsthat can be selected by the X command. Dial tone detection is enabledby X2 o
&DnDTR options Bus modems do not have a DTR line. For bus modems,an on-to-off DTR transition occurs when you close the connection toolor the appli
&QnConnection mode This command allows you to enable and disableerror control mode. The &Q command setting has precedence over \N command sett
6 Remote digital loopback test In this mode, characters sent to theremote modem are echoed back to the local modem exactly as theywere received by the
&XnSynchronous clock source Ignored. Always returns OK. The modemdoes not support synchronous modes.&YnSpecify start-up profile Allows choosin
3 Auto-reliable mode The modem interrogates the remote modemfor MNP capabilities. If the remote modem supports MNP, areliable connection is establishe
ASCII character setASCII ASCII ASCII ASCIIcode Character code Character code Character code Character0 NULL 32 space 64 @ 96 `1 SOH 33 ! 6
In this appendixYour modem is designed to provide years of trouble-free service. Shoulddifficulties arise, however, this section may provide a quick s
Other materialsTo use your Express Modem, you may also need:m A modular connector on your telephone line If your telephone cordcannot be removed from
Checking the installationProblems that arise during setup can often be remedied simply by double-checking the installation.1Unplug and reconnect the t
Checking the telephone lineMake sure your modem is communicating with the telephone line.1Choose Control Panels from the Apple menu. Double-click the
6Type ATH1 and press Return (or choose the Dial command of your application).If the modem is properly connected to the telephone line, you’ll hear a d
Verifying that your software is installedTo be sure that the Express Modem software is properly installed, watch thebottom of your screen when you res
Common problemsIn terminal mode, I type AT and press Return once, but don’t get an OK response.m If you’re unable to get the OK response, check that a
I see a complete screen full of unreadable characters.A complete screen of random text may be caused by a bad connection, ormay occur when your modem’
I have trouble connecting to the remote modemm Make sure you are calling the correct telephone number. Verify that thenumber has not been discontinued
Other screen display problemsIf you have screen display problems other than the ones listed in thisappendix (such as lines of text running off the scr
Messages and alertsExpress Modem control panel status messagesThe modem is off.The modem software is not running.The modem is on.The modem software is
Express Modem Tool alertsThere is not enough memory to open the connection. Closing windows or quittingapplication programs can make more memory avail
On-line servicesOn-line services offer connection to data bases, bulletin boards, and a varietyof other services. Access software is provided at subsc
Connecting to older modemsCertain computers may have older modems that do not support the speeds,error control methods, or data compression types your
Setting up AppleTalk Remote AccessConnecting to your office network with AppleTalk Remote Access allows youto use all the Chooser devices from your of
5Double-click the Remote Access Setup control panel.6Click the Modem pop-up menu and choose the Express Modem 14400 CCL and InternalModem from the Por
Setting up AppleLinkTo enable you to use AppleLink, a CCL file containing special commands isincluded on your modem installation disk. You must put th
Aanalog dataData in the form of continuously variable physical quantities.Compare digital data.analog loopback testA simple self-test that directs the
application programA program that puts the resources and capabilities of thecomputer to use for some specific purpose or task, such as word processing
bitA binary digit (0 or 1); the smallest possible information unit, consistingof a simple two-way choice, such as yes or no, on or off.bitmapped fonts
circuitA two-way path along which signals can be sent between two or morepoints. See also channel.codeA number or symbol used to represent some piece
DdataAny type of information, such as numbers, letters, or symbols, that canbe processed by a computer.databaseA collection of information organized i
Express Modem softwareThe Express Modem software consists of:m Express Modem, a control panel, available from the Apple Menu, forturning the modem app
digit(1) One of the characters, 0 through 9, used to express numbers indecimal form. (2) One of the characters used to express numbers in someother fo
F, Gfacsimile (dedicated fax) machineA machine that can scan a page and thentransmit the image of the page over telephone lines; a receiving machinepr
Hhalf-duplex(1) A setting causing characters that you enter on your computerto be echoed not from a remote system but on your screen. (2) A two-wireci
JjackA socket used for a telephone line or other electrical connections.jaggiesJagged character borders that occur when viewing on-screenbitmapped fon
Oodd parityUse of an extra bit set to 0 or 1 as necessary to make the totalnumber of 1 bits in a character an odd number. For example, the 7-bit ASCII
portThe point of connection, usually a physical connector, between acomputer and a peripheral device, another computer, or a network.protocolAn agreem
Sserial communicationData that is transmitted one bit at a time over one wire,as compared with parallel communication, where data is transmitted sever
throughputThe effective data transfer rate measured in bps. This rate is acombination of the connection rate and data compression. A compressedversion
Aaccessing Fax Terminal 55adding addresses 45adding graphics 82, 89addresses 6, 45–47, 53addressing a fax 48, 57aligning fields to a grid 86alig
Express Fax softwareThe Express Fax software consists of five programs to handle fax functions:m Fax Terminal, a program for monitoring faxes during s
checking Express Modem installation 141checking for received faxes 30, 65checking the installation 138checking the telephone line 139Chooser 23,
169INDEXExpress Fax Quick Start 9, 21, 23, 25,27, 29, 31Express Fax software 3, 6, 21, 105, 109Express Fax structure 7Express Modem control panel
170INDEXMacintosh Communications Toolbox 4–5MacTerminal 3–4, 14, 101, 105, 107, 113Manual dial 35–36, 51–53manual dialing 44, 51, 108memory 28, 5
resetting the modem 142resetting the send time 49, 56, 58resizing fields 85restart 10, 99, 141result codes 116, 122, 127–130, 135retry 36, 44, 5
172INDEXusing AT commands 113, 148using dial modifiers 43using Fax Phone Book 45using Fax Quick Send 21–22using Fax Sender 33, 37using the Fax Lo
Apple Computer, Inc.20525 Mariani AvenueCupertino, California 95014-6299408.996.1010TLX 171-576030-5409-BPrinted in U.S.A.
Express Fax structureThe Express Fax programs handle assembly, transmission, and reception offaxes. The following diagram shows how the programs inter
K Apple Computer, Inc.Copyright © 1994 by Apple Computer, Inc.The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and otherc
Connecting your MacintoshTo link your Macintosh to your telephone line, connect one end of thetelephone cord to your Macintosh and the other to your
Installing the Express Modem softwareThe Installer places items in your System Folder and Extensions folder. Someof these items are control panels and
The Easy Install dialog box appears. Easy Install automatically detects theMacintosh model you are using and installs the software correctly.4Make sur
In this chapterThis chapter informs you aboutm What modems dom Reaching another modemBefore you beginIf you have followed the installation steps in Ch
What modems doBefore two computers can exchange data via a modem connection, they mustbe able to recognize each other and agree on how data will be tr
Determining the speedInitially, your modem tries to connect at 14400 bps, its fastest speed. If theremote modem can’t connect at 14400 bps, your modem
Reaching another modemThe following example uses MacTerminal, CTB compatible communicationsprogram. To use your communications software, you must sele
3 Open the Express Modem control panel and verify that Express Modem is turned on.Note: Refer to Appendix A for Express Modem control panel settingsi
6Choose Connection from the Settings menu and select Express Modem Tool in theConnection Settings pop-up menu.This selection matches the Connections M
7Click Dial Phone Number under Modem Settings, enter the phone number of a remote modem in the box below it, then click OK.8If you decide not to use E
iiiPreface How to use This Book ixCommunications regulation information xFCC and DOC information xiChapter 1 Introducing the Express Modem
10 Choose Open Connection from the Session menu.Selecting Open Connection is the same as lifting up the receiver of yourtelephone. Depending on the so
11 Select Express Status in the Express Modem control panel.The Express Status field appears in the Express Modem control panel. Thisfield monitors th
In this chapterm Using Fax Quick Sendm Receiving and printing a faxBefore you beginIf you have skipped directly to this chapter, please make sure that
Using Fax Quick SendYou can start by sending an easy first fax with Fax Quick Send. Use this firstfax exercise as a tutorial, then explore more advanc
The Fax Sender dialog box appears in place of the Print dialog.Sending a fax is like printing to a remote printer.IMPORTANTStep 2 is a shortcut. You c
4Click the Options button.The Options dialog box appears. Make sure you select Tone or Pulseaccording to the type of phone you have.5To save the infor
6 To fill in sender information, click the Cover Info button.Ty pe information about yourself in the Cover Info dialog box. To move fromfield to field
7To save the information you entered, click OK.The Fax Sender dialog box reappears.8To see your first fax before sending, click the Preview button.Pre
10 To monitor the sending of your fax, choose Fax Terminal from the Application menu atthe right end of the menu bar.Fax Terminal appears.Should trans
Chapter 2 Using Your Modem 11What modems do 12Setting up a connection 12Determining the speed 13Error control 13Data compression 1
11 Choose Fax Log in the Fax Terminal Windows menu.Once the fax is sent, you can check transmission results in the Fax Log. Youhave sent your first fa
Receiving your first faxYour Express Fax receives faxes just like an office fax machine. You can beworking on your computer or away from home or offic
Checking for received faxes1Look for the Fax Terminal icon blinking over the Application menu on the menu bar.The Application menu is at the right sid
Opening a document in the Fax Terminal queue automatically opens FaxViewer, and your fax appears in a Fax Viewer window.4 To set up your fax for print
In this chapterm Setting up your fax environmentm Using Fax Senderm Monitoring incoming and outgoing faxesm Receiving and opening a faxBefore you begi
Setting up the fax environmentYou can begin by setting up Fax Terminal to take advantage of all features.Entering fax station informationThis informat
Setting PreferencesThe Preferences dialog box allows you to control Fax settings.1Choose Preferences from the Fax Terminal Fax menu.The Preferences di
Table 4-1 Fax Terminal Preferences dialog optionsPreference fields ResultShow Fax Terminal Allows Fax Terminal window to be displayed automatically d
Using Fax SenderFax Sender handles all aspects of fax transmission including forwarding.Selecting Fax SenderSelecting Fax Sender is like selecting a l
Accessing Fax Terminal 55Forwarding a fax 57Resetting the send time 58Canceling a fax 60Deleting faxes 61Using the Fax Log 62Receivi
IMPORTANTAs an alternative to the above method of selecting Fax Sender,hold down the Control and Shift keys while choosing Fax from the File menu.This
Table 4-2 Fax Sender Page Setup optionsOption ResultOrientationPortrait Transmits the fax vertically.Landscape Transmits the fax horizontally.Reduce
2To fill in cover page information, click the Cover Info button in the Fax Sender dialog box.The Cover Page Information dialog box appears.3Type infor
Using a telephone credit cardThe Telephone Credit Card option allows you to use a credit card or callingcard to send a fax.Note: Until the dial card n
3To charge a fax to your credit card account, click the Telephone Credit Card checkbox,then enter your credit card number.Many phone systems send a to
Using dial modifiersPlacing a comma in any position in the telephone number, Dial Prefix box, orDial Card Number field requests a two-second pause. Th
1Select a cover page from the Fax Sender Cover Page pop-up menu.Automatic dialingAuto Dial allows you to use the Fax Phone Book and delayed send featu
Using Fax Phone BookFax Phone Book holds a list of recipients along with their addresses andtelephone numbers. You can enter, update, and remove entri
A New Entry dialog box appears.2Enter the address information and click Add.New names are added automatically to the Fax Phone Book when you click Add
2Change the information by selecting the text and retyping, and then click one of thebuttons when you are finished.m Change saves your edits.m Cancel
Chapter 6 Fax Cover 81Customizing cover pages 82Customizing fields 82Positioning and resizing fields 85Using the grid 86Aligning fiel
Addressing a faxYou can address a fax to one or more recipients. Fax Sender sends the fax toeach recipient, one at a time, in the order placed in the
Setting send timeYou can change the send time in the Fax Sender Options dialog for thecurrent fax and in Fax Terminal for any faxes in the queue. Send
Previewing a faxPreview is similar to the “print preview” feature of some programs.m If you wish to see your fax before sending, click Preview in the
Manual dialingMost fax machines can be dialed automatically. Occasionally, you may have touse your telephone to manually dial a recipient’s fax device
5When you see the blinking icon at the right end of the menu bar, select Fax Terminalfrom the Application menu.The Manual Dial dialog box appears.6Fol
Table 4-3 Fax Sender optionsOption ResultDialAuto Dials recipient’s fax number automatically.Manual Allows you to dial recipient’s fax number manuall
Monitoring a faxFax Terminal allows you to forward faxes, check the status of faxes currentlybeing sent and received, review the list of sent and rece
Accessing Fax TerminalFax Terminal is a program that you will use frequently. For example, you maywish to check Fax Log quickly. As initially installe
Table 4-4 Fax Terminal document typesThe Fax Terminal queue contains three types of folders: Received FaxDocuments, Sent Fax Documents, and Waiting T
Forwarding a faxYou may forward any fax you’ve sent or received.1Select a fax document in either the Received Fax or Sent Fax Documents folders.2Choos
Appendix B Modem Command Set 111Modem states 112Moving between command and on-line states 112Using AT commands 113Entering AT commands f
4 To forward your fax, click Forward.m Received faxes are forwarded as received with the original cover page ifone was attached, and with your cover p
3 To reset the send time, select the element of the date or time you want to change.4 Click the arrow buttons in the Set Send Time box, then click OK.
Canceling a faxCanceling a fax stops sending or receiving of the fax in progress.1 Bring the Fax Terminal window to the front.2Choose Cancel Sending o
Deleting faxesYou can delete faxes from the lists inside the folders in the Fax Terminalqueue. You can select several faxes discontinuously by opening
Using the Fax LogThe Fax Log keeps information about fax transmissions. This informationmay be useful to prove that a fax was actually sent or receive
Clearing the logOnce you’ve saved the log as an archive file, you can clear the old entries fromthe log.m To clear the log, choose Clear Log from the
Receiving a faxFaxes can be received automatically or manually. The Fax Terminalapplication doesn’t have to be open to receive a fax. Make sure your c
Checking for received faxesFaxes are placed in the Received Fax Documents folder.According to the choice made in the Fax Terminal Preferences dialog b
The Fax Terminal window appears.2Look for the blinking arrow above the icon in the Status box.Receiving a fax while you're workingIf you set Show
Opening a fax documentWhen you open a fax document in Fax Terminal, the Fax Viewer programautomatically starts.1Click a fax document in the Sent Fax D
How to Use This BookThis manual provides complete information for operating the Express Modem.It is assumed that you are familiar with basic Macintosh
Receiving manuallyManual receive provides the option of sharing the same telephone line for faxand voice calls. If you receive faxes occasionally, you
In this chapterThis chapter explains the Fax Viewer program features in the most likelysequence of events for handling a received faxm Opening a faxm
Opening a faxYou can use several methods to open a sent or received fax for viewing in Fax Viewer.m Open a Fax Viewer document by one of the following
Viewing a faxYou can view a fax document at different resolutions by choosing options inthe Page menu:m Actual Size displays your fax at the real page
In addition to the paging scroll bar, the Page menu offers commands forchanging pages:m Previous Page allows you to move backward one page.m Next Page
Depending on the content of the received fax, you can experiment with themonitor settings and the Use Smoothing command to get the best resolutionfor
Editing a faxYou may need to resequence, eliminate, or combine pages from several faxes.Cutting a pageEntire pages can be cut to the Clipboard for lat
Clearing a pageClear Page deletes one page at a time.1Make sure you’re viewing the page you wish to delete.2Choose Clear Page from the Edit menu.You c
3 Drag the selection rectangle tool across the image from the upper left to the lower right,releasing the trackball or mouse button when the image is
Resequencing a faxBy using a combination of Cut, Copy, Paste, and Clear Page, you canresequence a fax. In fact, you can open several faxes and copy pa
xPREFACECommunications regulation informationThe following information is provided in compliance with US FCC (Federal CommunicationsCommission), Canad
Conversion file formats UseFax Viewer Can be opened only by Fax ViewerPICT 72 dpi Standard PICT formatPICT 200 dpi High definition PICT formatFax View
Forwarding a faxFax Viewer forwards your faxes in the same way Fax Terminal does.1 Open a Fax Viewer document using any of the several methods, then c
Fax Cover allows you to create, manage, and store fax cover pages.In this chapterm Customize the fields on a cover pagem Align fieldsm Add graphics to
Customizing cover pagesCover pages contain fields for address information. Each field has field titleand text. Field titles are labels, such as “To” a
1 Open the Fax Cover folder (installed on your hard disk) and double-click the Fax Cover icon.When a new cover page appears, it displays fields of tit
3Position the cursor on a field title to change the field title name.Clicking a field title automatically selects the entire title. When the arrowpoin
Positioning and resizing fieldsYou can position and resize fields individually or in groups.1 To select a field, click anywhere in the field text, not
Using the gridThe grid allows you to align fields easily as you move them. When the grid isturned on, fields that you move or resize will automaticall
2Choose Set Alignment in the Layout menu.The following dialog box appears.3Set Grid Spacing to 30 pixels.4Click the Align Objects To Grid button.5Clic
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