Service Source K PowerBook 165c/180c PowerBook 165c, PowerBook 180c
Specifications Introduction - 2 Introduction Specifications information for this product can be found in this chapter and also in the Spec Database,
Take Apart Hard Drive - 414 Lift the hard drive from the case. 5 Pull the release loop and disconnect the hard drive cable.Note: If the cable does n
Take Apart Floppy Drive - 42Floppy DriveBefore you begin, remove the following:• Main battery• I/O door• Top case• Modem card (if present)• PSRAM exp
Take Apart Floppy Drive - 43Review the ESD precautions in Bulletins/Safety.1 Caution: The floppy drive cable is fragile and should be handled with c
Take Apart Floppy Drive - 442 Using a T-8 Torx driver, remove the five Torx screws from the drive retainer.3 Using a jeweler’s screwdriver, release t
Take Apart Floppy Drive - 454 Slide the floppy drive back and lift it from the bottom case.5 Using a jeweler’s screwdriver, push out the locking tab
Take Apart Floppy Drive - 46PowerBook 165cReplacement Note: The insulator for the floppy drive heat sink is a transparent mylar sheet attached to th
Take Apart Floppy Drive - 47Replacement Caution: Make sure the replacement insulator sits in exactly the same position as the original insulator.
Take Apart Display Bezel - 48Display BezelBefore you begin, remove the main battery.Caution: The PowerBook 165c/180c contains CMOS devices that are
Take Apart Display Bezel - 491 Remove the two plastic plugs.2 Using a T-8 Torx driver, remove the two bezel mounting screws from the display.ScrewPla
Take Apart Display Bezel - 503 Pull the display bezel down and away from the display and release the bezel from the mounting tabs at the top and side
Specifications Configurations - 3 Configurations Standard 165c 4 MB PSRAM, FSTN color display, 80/120 MB hard drive, 1.4 MB Apple SuperDrive, NiCad b
Take Apart DC/AC Inverter - 51DC/AC InverterBefore you begin, remove the following:• Main battery• Display bezelCaution: The PowerBook 165c/180c con
Take Apart DC/AC Inverter - 521 Disconnect the inverter-to-display cable from the DC/AC inverter.2 Using a Phillips #0 screwdriver, remove the two sc
Take Apart DC/AC Inverter - 53Replacement Note: To avoid pinching the converter-to-inverter cable, route the cable around the bottom right corner of
Take Apart Clutches/Display Housing - 54Clutches/Display HousingBefore you begin, remove the following:• Main battery• Display bezel• DC/AC inverterC
Take Apart Clutches/Display Housing - 55the left and right clutch assemblies and the display housing.1 Cover the keyboard with a clean cloth or sheet
Take Apart Clutches/Display Housing - 563 Remove the display from the housing and EMI shield. 4 Place the display face-down on the keyboard.5 Pull of
Take Apart Clutches/Display Housing - 57Replacement Note: Replace the short mounting screws in the top-inside clutch threadings. The top-outside thr
Take Apart Converter-to-Inverter Cable - 58Converter-to-Inverter CableBefore you begin, remove the following:• Main battery• I/O door• Top case• DC/D
Take Apart Converter-to-Inverter Cable - 591 Pull off the center and right clutch covers.2 Using a Torx driver, remove the three mounting screws from
Take Apart Converter-to-Inverter Cable - 604 Remove the converter-to-inverter cable from the case.Replacement Note: To avoid pinching the converter-
Specifications Processor - 4 Processor CPU Motorola 68030 microprocessor33 MHz Coprocessor Motorola 68882 floating-point math coprocessor33 MHz Addr
Take Apart Display - 61DisplayBefore you begin, remove the following:• Main battery• Display bezel• DC/AC inverterCaution: The PowerBook 165c/180c c
Take Apart Display - 62PowerBook 180c Display (CPRC/Intl. Only)Note: The PowerBook 180c active-matrix display module is available to CPRC and intern
Take Apart Display - 632 Using a T-8 Torx driver, remove the four display mounting screws. 3 Remove the display from the housing and EMI shield. 4 Pl
Take Apart Display - 64PowerBook 180c (All Service Providers)1 Using an IC extractor, disconnect the display cable from the two connectors.2 Caution:
Take Apart Display - 65back of the display.3 Remove the display.Replacement Note: Before returning the defective display to Apple, be sure to transf
Take Apart Display - 66PowerBook 165c 1 Lift the locking tab on the display connector and disconnect the display cable.2 Caution: The display cable
Take Apart Display - 673 Remove the display.Replacement Note: Before returning the defective display to Apple, be sure to transfer the protective pl
Take Apart Display Cable - 68Display CableBefore you begin, remove the following:• Main battery• I/O door• Top case• DC/DC converter• Interconnect bo
Take Apart Display Cable - 69Review the ESD precautions in Bulletins/Safety.Note: The PowerBook 180c display cable has two connectors on the end.Cau
Take Apart Display Cable - 702 Pull off the center and left clutch covers.3 Using a T-8 Torx driver, remove the three mounting screws from the left c
Specifications Memory - 5 Memory RAM 4 MB pseudostatic RAM (PSRAM) Expandable to 8 MB by adding 4 MB expansion cardExpandable to 14 MB with third-p
Take Apart Display Cable - 715 Remove the display cable from the case.DisplayCable
Service Source K Upgrades PowerBook 165c/180c
Upgrades Modem Card - 1 Modem Card Before you begin, remove the following:• Main battery• I/O door• Top case Caution: The PowerBook 165c/180c cont
Upgrades Modem Card - 2 Caution: If you install a third-party modem card, make sure that it does not cover any of the heat sinks on the daughterbo
Upgrades Modem Card - 3 2 Connect the modem card connector to motherboard connector J8.3 Install the two mounting screws.ModemModem Card ConnectorJ8
Upgrades Modem Card - 4 4 Affix the FCC modem label to the inside of the I/O door. Align the label with the modem port.5 Affix the DOC label to the
Upgrades PSRAM Expansion Card - 5 PSRAM Expansion Card Before you begin, remove the following:• Main battery• I/O door• Top case Caution: The Powe
Upgrades PSRAM Expansion Card - 6 Caution: Handle the PSRAM card by the edges only. Do not touch any components on the card. Caution: If you ins
Upgrades PSRAM Expansion Card - 7 Caution: An incorrectly installed PSRAM card could damage the daughterboard. Note that the expansion connector a
Upgrades PSRAM Expansion Card - 8 Connect the PSRAM expansion card to the expansion connector on the daughterboard. Note: To verify that the upgra
Specifications Memory - 6 VRAM 512K of video RAM supports internal display and external monitor Clock/Calendar CMOS custom chip with long-life lithi
Upgrades PSRAM Expansion Card - 9 expansion card. If the memory size is still incorrect, send the computer to Apple.
Service Source K Additional Procedures PowerBook 165c/180c
Additional Procedures Power Manager Reset - 1 Power Manager Reset Reset the power manager if• The battery and power adapter are proven good, but the
Additional Procedures Power Manager Reset - 2 5 Remove the AC adapter and the battery.6 Let the unit sit without power hooked up for 3–5 minutes.7 U
Additional Procedures Battery Recharger - 3 Battery Recharger No preliminary steps are required before you begin this procedure.1 Using the PowerBoo
Additional Procedures Battery Recharger - 4 2 Track the status of the battery. If the LED is• Yellow, the battery is charging• Green, the battery is
Additional Procedures SCSI Termination - 5 SCSI Termination No preliminary steps are required before you begin this procedure.1 Note: The PowerBoo
Additional Procedures SCSI Termination - 6 2 When terminating SCSI devices, follow these guidelines:• Add one terminator to a single external SCSI d
Additional Procedures Battery Handling - 7 Battery Handling No preliminary steps are required before you begin this procedure. ± Warning: The main
Additional Procedures Battery Handling - 8 Follow these guidelines for properly handling the battery:• Handle the battery carefully. Do not drop, pu
Specifications Disk Storage - 7 Disk Storage Floppy Drive 19 mm high, internal, 1.4 MB Apple SuperDrive Hard Drive 2.5 in. SCSI hard drives (many ca
Additional Procedures Battery Handling - 9 • Completely discharge and then recharge the battery once a month.• Store the battery in the protective b
Additional Procedures Battery Verification - 10 Battery Verification Before you begin, remove the main battery. Note: The battery desk accessory i
Additional Procedures Battery Verification - 11 instructions in Bulletins/Safety.1 Set a voltmeter to the 10 volts DC scale.2 Hold the positive prob
Additional Procedures AC Adapter Verification - 12 AC Adapter Verification No preliminary steps are required before you begin this procedure.1 Plug
Additional Procedures AC Adapter Verification - 13 4 If the reading is not 7.5–7.9 volts, replace the adapter.
Service Source K Exploded View PowerBook 165c/180c
Exploded View 1DriveRetainer922-0009 (17 mm)922-0006 (19 mm)Modem661-0786Interconnect Board661-0764 (PB 165c)661-0685 (PB 180c)Product family confi
Specifications I/O Interfaces - 8 I/O Interfaces Apple Desktop Bus ADB port (maximum of three ADB devices is recommended)200 mA maximum current draw
Specifications I/O Interfaces - 9 Video Video-out port; 8 bit, 256 color video supportMicro DB-15 connectorSupports most Macintosh monitors, VGA and
Specifications I/O Devices - 10 I/O Devices Keyboard Built-in keyboard with standard Macintosh layout63 keys domestic; 64 keys ISO3.0 mm travel; 18
Specifications Sound and Video - 11 Sound and Video Sound Generator Apple sound chip provides 4-voice, 8-bit sound 8-bit sound input, sampled at 11
Service Source K Basics PowerBook 165c/180c
Specifications Electrical - 12 Electrical Main Battery Rechargeable nickel cadmium (NiCad) batteryProvides 1.5–2 hours of usage before recharging P
Specifications Physical - 13 Physical PowerBook 165c Height: 2.29 in. (58 mm)Width: 11.26 in. (286 mm)Depth: 9.29 in. (236 mm)Weight: 7.0 lb. (3.18
Specifications Environmental - 14 Environmental Operating Temperature 50–104° F (10–40° C) Storage Temperature -13 to 140° F (-25 to 60° C) Relative
Specifications Other - 15 Other Fax/Data Modem Internal 2400-baud modem with fax send at 9600 baud (includes fax send software)300/1200/2400 bps tra
Specifications Other - 16 Express Modem Internal 14,400-baud modem with fax send and receive capability at 9600 baud300 to 14,400 bps data transmiss
Service Source K Troubleshooting PowerBook 165c/180c
Troubleshooting General/ - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. B
Troubleshooting Symptom Charts/Startup - 2 Symptom Charts Startup RAM failure occurs (eight-tone error chord sequence sounds after startup chord)1
Troubleshooting Symptom Charts/Startup - 3 Startup Screen displays checkerboard pattern; no startup chime1 Reseat RAM expansion card.2 Replace RAM
Troubleshooting Symptom Charts/Power - 4 Power Screen is blank; computer doesn’t respond1 Restart computer.2 Connect power adapter and restart compu
Basics Overview - 1 Overview This manual includes complete repair procedures for the PowerBook 165C and PowerBook 180C, shown at left.Figure: PowerB
Troubleshooting Symptom Charts/Power - 5 Power After you remove main battery, some Control Panel settings are different1 Check cables.2 Replace inte
Troubleshooting Symptom Charts/Power - 6 Power Low-power warning appears1 Recharge battery or attach power adapter.2 Verify that peripherals are low
Troubleshooting Symptom Charts/Power - 7 Power
Troubleshooting Symptom Charts/Video - 8 Video Row or partial row of pixels never comes on or is always onPowerBook 165c:1 Check cables.2 Replace di
Troubleshooting Symptom Charts/Video - 9 Video Thin white line is always on at middle of screenPowerBook 165c: Thin white line is normal. PowerBook
Troubleshooting Symptom Charts/Video - 10 Video Display is very light or totally white1 PowerBook 165c: Adjust screen contrast.2 Check display cable
Troubleshooting Symptom Charts/Video - 11 Video No display, but computer appears to operate correctly1 PowerBook 165c: Adjust screen contrast and ba
Troubleshooting Symptom Charts/Video - 12 Video Rainbow colors visible from extreme viewing angles PowerBook 165c: Such colors are normal for FSTN s
Troubleshooting Symptom Charts/Video - 13 Video Display stopped working or dimmed but is fine nowPowerBook 165c: If temperature is in the approxim
Troubleshooting Symptom Charts/Video - 14 Video Backlight doesn’t operate1 Verify that cables are not pinched or severed.2 Check display cable, conv
Basics Repair Strategy - 2 Repair Strategy Service the PowerBook 165c and PowerBook180c through module exchange and parts replacement. Customers can
Troubleshooting Symptom Charts/Video - 15 Video Screen goes blank 1 Press any key to wake computer from system sleep.2 Check display cable connectio
Troubleshooting Symptom Charts/Video - 16 Video Pixel is always white or always blackPowerBook 180c: In general, no display should be replaced becau
Troubleshooting Symptom Charts/Floppy Drive - 17 Floppy Drive Audio and video present, but internal floppy drive does not operate1 Try known-good fl
Troubleshooting Symptom Charts/Floppy Drive - 18 Floppy Drive Disk does not eject 1 Switch off system and hold mouse button down while you switch sy
Troubleshooting Symptom Charts/Floppy Drive - 19 Floppy Drive Read/write/copy error1 Try known-good floppy disk.2 Install inverter shield if absent.
Troubleshooting Symptom Charts/Hard Drive - 20 Hard Drive Internal hard drive does not operate1 Disconnect external SCSI devices.2 Check internal ha
Troubleshooting Symptom Charts/Peripheral - 21 Peripheral After you connect external SCSI device, computer does not boot1 Switch on external SCSI de
Troubleshooting Symptom Charts/Peripheral - 22 Peripheral Cursor does not move when you are using trackball1 Restart computer.2 Check cables.3 Check
Troubleshooting Symptom Charts/Peripheral - 23 Peripheral Cursor moves, but clicking trackball button has no effect1 Restart computer.2 Check interc
Troubleshooting Symptom Charts/Peripheral - 24 Peripheral No response to any key on keyboard1 Reset power manager. (Unplug power adapter, shut down
Basics Repair Strategy - 3 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders pla
Troubleshooting Symptom Charts/Peripheral - 25 Peripheral Known-good network printer does not print1 Verify that System is 7.1 or later.2 Verify tha
Troubleshooting Symptom Charts/Peripheral - 26 Peripheral I/O devices are unrecognized or garbage is transmitted or received1 Verify that System is
Troubleshooting Symptom Charts/Internal Modem - 27 Internal Modem Internal modem options do not appear in CDEV1 Remove and reseat modem card.2 Verif
Troubleshooting Symptom Charts/Internal Modem - 28 Internal Modem Strange mix of characters appears on screen1 Verify that baud rate and data format
Troubleshooting Symptom Charts/Internal Modem - 29 Internal Modem Modem does not respond to incoming call1 If computer is in sleep mode, verify that
Troubleshooting Symptom Charts/Miscellaneous - 30 Miscellaneous Screen goes blank and computer shuts down every few minutesAdjust sleep delays in Co
Troubleshooting Symptom Charts/Miscellaneous - 31 Miscellaneous No sound from speaker1 Verify that volume setting in Control Panel is above 0.2 Veri
Troubleshooting PowerBook 165c/180c Startup Problems Flowchart/ PowerBook 165c/180c Startup Problems FlowchartSTARTReset the powermanager.Press the
Troubleshooting PowerBook 165c/180c Startup Problems Flowchart/ PowerBook 165c/180c Startup Problems Flowchart (continued)1. Replace the daughter
Service Source K Take Apart PowerBook 165c/180c
Basics Repair Strategy - 4 Canadian Ordering Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Can
Take Apart Main Battery - 1 Main Battery Before you begin, disconnect the power adapter. Note: This procedure also covers removal of the main batt
Take Apart Main Battery - 2 ± Warning: The main battery contains toxic materials. Review battery handling and disposal instructions in Bulletin
Take Apart Main Battery - 3 3 Slide the battery door completely open.4 Pull the end tab until it releases, and remove the door from the battery.End
Take Apart I/O Door - 4 I/O Door No preliminary steps are required before you begin this procedure. Caution: The PowerBook 165c/180c contains CMOS
Take Apart I/O Door - 5 1 Open the I/O door.2 Carefully bend the door so that the middle bows downward and unhinge the two pegs located at the botto
Take Apart Top Case - 6 Top Case Before you begin, remove the following:• Main battery• I/O door Caution: The PowerBook 165c/180c contains CMOS de
Take Apart Top Case - 7 1 Note: Use a T-8 Torx driver to remove the small screw from the rear connector panel and a T-10 Torx driver to remove the
Take Apart Top Case - 8 2 Lift the back of the top case and disconnect the interconnect cable.3 Lift off the top case and unhook the two tab fastene
Take Apart Trackball Assembly - 9 Trackball Assembly Before you begin, remove the following:• Main battery• I/O door• Top case Caution: The PowerB
Take Apart Trackball Assembly - 10 1 Caution: The trackball ribbon cable is fragile and should be handled with care.Pull out the locking tab on th
Basics Warranty/AppleCare/ARIS - 5 Warranty/AppleCare/ARIS US Only The PowerBook 165c and PowerBook180c are covered under the Apple One-Year Limite
Take Apart Trackball Assembly - 11 2 Using a T-8 Torx driver, remove the two mounting screws and lift the trackball assembly from the top case.
Take Apart Keyboard - 12 Keyboard Before you begin, remove the following:• Main battery• I/O door• Top case• Trackball assembly Caution: The Power
Take Apart Keyboard - 13 1 Caution: The keyboard ribbon cables are fragile and should be handled with care.Lift the locking tabs on the two keyboa
Take Apart Keyboard - 14 2 Using a T-8 Torx driver, remove the seven mounting screws and lift the keyboard from the top case.
Take Apart DC/DC Converter - 15 DC/DC Converter Before you begin, remove the following:• Main battery• I/O door• Top case Caution: The PowerBook 1
Take Apart DC/DC Converter - 16 1 Remove the two mounting screws.2 Note: Do not remove the shield from the DC/DC converter.Pull the DC/DC converte
Take Apart DC/DC Converter - 17 PowerBook 165c Replacement Note: Be sure to align the brightness and contrast pots on the DC/DC converter with the
Take Apart DC/DC Converter - 18 PowerBook 180c Replacement Note: Be sure to align the brightness pot on the DC/DC converter with the plastic actua
Take Apart DC/DC Converter - 19 Replacement Note: If you are replacing the DC/DC converter, order both the converter and its shield (part number 9
Take Apart Interconnect Board - 20 Interconnect Board Before you begin, remove the following:• Main battery• I/O door• Top case• DC/DC converter Cau
Basics Display Compatibility Matrix - 6 Display Compatibility Matrix Important: The PowerBook 165c/180c family includes two displays—an active mat
Take Apart Interconnect Board - 21 ± Warning: The interconnect board contains hazardous materials. Return bad interconnect boards to Apple for pro
Take Apart Interconnect Board - 22 2 Note: The display cable will not come entirely out of the connector until you remove the interconnect board f
Take Apart Interconnect Board - 23 3 Using a T-8 Torx driver, remove the two mounting screws and lift the interconnect board from the top case.
Take Apart Actuators - 24 Actuators Before you begin, remove the following:• Main battery• I/O door• Top case• DC/DC converter Caution: The Power
Take Apart Actuators - 25 Replacement Note: The PowerBook 180c has only one brightness actuator.1 Pull up the contrast actuator, rotate it toward
Take Apart Elevation Foot - 26 Elevation Foot Before you begin, remove the following:• Main battery• I/O door• Top case Caution: The PowerBook 165
Take Apart Elevation Foot - 27 1 Using a T-8 Torx driver, remove the Torx screw, washer, and spring clip from the inside of the elevation foot.2 Pul
Take Apart Cousin Card - 28 Cousin Card Before you begin, remove the following:• Main battery• I/O door• Top case• PSRAM expansion card (if present)
Take Apart Cousin Card - 29 Caution: Always use the logic board take-apart tool to separate the cousin card connector from the daughterboard conne
Take Apart Daughterboard - 30 Daughterboard Before you begin, remove the following:• Main battery• I/O door• Top case• PSRAM expansion card (if pres
Service Source K Specifications PowerBook 165c/180c
Take Apart Daughterboard - 31 1 Using a T-8 Torx driver, remove the four daughterboard mounting screws.2 Caution: Always use the logic board take-
Take Apart Daughterboard - 32 Using the Apple logic board take-apart tool, disconnect the daughterboard from the motherboard. Replacement Note: Th
Take Apart Daughterboard - 33 appropriately sized heat sink from the heat sink kit (part number 076-0069), and gently press the part into place. Rep
Take Apart Motherboard - 34 Motherboard Before you begin, remove the following:• Main battery• I/O door• Top case• PSRAM expansion card (if present)
Take Apart Motherboard - 35 Review the ESD precautions in Bulletins/Safety. Caution: The hard drive, floppy drive, and thermistor cables are fragi
Take Apart Motherboard - 363 Remove the two hex-head screws and lift the motherboard from the bottom case.Hex-Head ScrewMotherboard
Take Apart Motherboard - 37Replacement Note: To replace the insulator on the sound jack assembly, carefully peel off the original insulator. Remove
Take Apart Hard Drive - 38Hard DriveBefore you begin, remove the following:• Main battery• I/O door• Top case• Modem card (if present)• PSRAM expansi
Take Apart Hard Drive - 39Review the ESD precautions in Bulletins/Safety.1 Caution: The hard drive cable is fragile and should be handled with care.
Take Apart Hard Drive - 402 Using a T-8 Torx driver, remove the five screws from the drive retainer.3 Using a jeweler’s screwdriver, release the driv
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