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Printing, faxing, and dialing
I couldn’t print.
m Make sure you’ve selected the correct type of printer.
m Check all the cable connections.
m Turn the printer off, wait 30 seconds, and turn it back on;
then try again.
I don’t see my network printer in the list.
m Check your cable connections.
m Check the network hardware between the MessagePad and
the printer.
My return address is missing from faxes and
printouts.
Make sure you’ve entered information for an owner and
worksite. Tap Extras ´, tap the folder tab, tap Setup, and
tap Owner Info 9.
The MessagePad dialed the wrong number.
m Make sure you’re using the appropriate calling options for
the phone from which you are placing the call.
m The MessagePad’s dialing feature does not work with all
phones. Some phones, such as PBX phones, do not
recognize the tones of the MessagePad’s speaker.
303
Troubleshooting
There is no dial tone.
Make sure that your modem has adequate power from
batteries or a power adapter and that it is connected to a
working telephone line. You may be using a phone system
that does not generate a dial tone (as is the case with some
analog PBX systems). Tap Extras ´, tap the folder tab,
tap Setup, tap Preferences π, then tap Modem 7. In the
slip that appears, make sure the checkbox next to “Require
dial tone” is not checked.
The local access number won’t answer.
Make sure that the number you are dialing is correct and
appropriate for your location. If you need to dial a number
to get an outside line, enter that number, followed by a
comma, before the access phone number.
I lost the connection while transmitting.
Make sure you turn off call waiting while using the modem.
Contact your local phone company if you need instructions.
When I try to connect, my modem doesn’t dial or I
get a “Please wait” message.
Open the battery compartment and use a pencil or ballpoint
pen to press the Reset button. Then try to connect again.
The MessagePad says that “No modem is
connected” when my Newton-compatible fax
modem is connected.
If your modem has batteries, make sure they are fresh and
properly installed. Make sure your phone is on the hook.
I can’t seem to solve my eWorld problem.
If you still can’t solve your problem, call the Apple Online
Services Helpline (see your eWorld information for the
number).
302
Chapter 14
- Apple MessagePad 1
- Handbook 1
- K Apple Computer, Inc 2
- Safety, care, and maintenance 4
- Heat, moisture, dust 5
- Pen care 5
- Cleaning the case 5
- Cables, ports, card slot 5
- Setting up your MessagePad 8
- A quick look 8
- Quick Start 10
- Chapter 1 10
- Learning how to tap 11
- The Handwriting Instructor 12
- The Newton Tour 12
- Writing Practice 13
- Learning the Basics 14
- Chapter 2 15
- Part 2: Entering information 19
- Part 3: Routing information 21
- Part 5: Getting help within 23
- Using on-screen help 24
- Part 6: Using storage cards 25
- This shows the status of 27
- Writing and Drawing 29
- About recognition 30
- Chapter 3 31
- Word spacing 33
- Other options 33
- Tap a letter or character 34
- Tap the arrows to go 34
- Using the on-screen keyboard 36
- Erasing text and drawings 37
- Keyboard button 38
- Corrector button 38
- Try letters appears if 38
- Selecting text and drawings 39
- Using the caret ^ 40
- Moving text or drawings 41
- Copying text or drawings 41
- Modifying drawings 42
- Adding punctuation 43
- Formatting text and drawings 43
- Capitalizing words 44
- Using the word list 45
- Changing paragraph margins 45
- Viewing the word list 46
- Tap the word you 47
- Tap Expand then tap out 47
- Setting up a guest user 48
- Using the Notepad 49
- 2 Tap New 50
- Chapter 4 51
- Viewing items in the Notepad 53
- 2 Tap the Routing button µ 55
- Using the Name File 56
- Adding information to a card 58
- Chapter 5 59
- Viewing the Name File 60
- Changing a card’s appearance 60
- Adding and viewing notes 61
- Setting preferences 62
- Printing cards in Name File 63
- Dialing telephone numbers 64
- 3 Tap Call 65
- Using the Date Book: 66
- Calendar and To Do List 66
- Summary of the Calendar 67
- Chapter 6 68
- 1 Tap Dates ¬ 69
- 3 Tap Add Notes 74
- Moving items in the Date Book 78
- Using the To Do List 79
- Managing and Using Items 85
- Checking the available memory 88
- Changing the backdrop 88
- Deleting icons 90
- Selecting and moving icons 90
- This is the list view of 90
- Beaming icons 91
- Rotating the screen 92
- Calculator c 93
- 5 Tap Call 94
- 2 Tap Place Call 94
- Deleting calls 95
- Filing entries 95
- Viewing calls 95
- 1 Tap Set 96
- Connection k 98
- Connecting via AppleTalk 99
- Tap here to choose 99
- Formulas ∞ 100
- Chapter 7 101
- HW Instructor Ó 102
- In Box I and Out Box o 102
- Newton Tour ‹ 104
- Owner Info 9 104
- Creating a worksite 105
- Creating an owner 105
- Locale © 108
- Handwriting Recognition „ 109
- Styles º 110
- Time Zones z 111
- Writing Practice W 113
- Organizing and Finding 114
- Information 114
- Chapter 8 115
- Viewing items by folder 116
- This icon is selected 116
- Finding information 117
- 5 Tap Find 118
- 3 Do one of the following: 118
- Routing Information 120
- 2 Tap In Box I 121
- Chapter 9 122
- 3 Tap Print 123
- Sending a fax 124
- 4 Tap Fax 125
- Receiving a fax 126
- Viewing a fax 126
- Manual dialing 126
- Using Assist to send a fax 126
- Sending and receiving beamed 128
- Receiving beamed information 129
- Beaming an item 129
- Using electronic mail 130
- 3 Tap In Box I 134
- Routing items in the Out Box 135
- Using Assist and Accessing 136
- On-Screen Help 136
- Using Assist 137
- Chapter 10 137
- 3 Tap Assist ® 138
- Tips on using Assist 139
- 4 Tap a subtopic 140
- 2 Tap “How Do I?” 140
- Using Storage and 141
- Application Cards 141
- 3 Take the card out 142
- Using storage cards 143
- 3 Tap File 144
- Chapter 11 145
- 2 Tap Erase 146
- 4 Tap Erase 146
- Using application cards 147
- Backing Up and 148
- Restoring Information 148
- Chapter 12 149
- Restoring information from 150
- Tap your choice 151
- Tap Restart 151
- Viewing Newton Books 152
- Viewing pages 153
- Using a table of contents 154
- Going to a specific page 155
- Creating bookmarks 155
- 1 Tap the Bookmark button J 156
- 2 Tap Unmark 156
- 4 Tap X to close the book 157
- 1 Tap the Markup button j 158
- Chapter 13 159
- Troubleshooting 160
- Hard reset 161
- Soft reset 161
- 6 Tap OK 162
- The screen 162
- Writing and drawing 163
- Chapter 14 164
- Electronic mail 165
- Power and batteries 165
- Printing, faxing, and dialing 166
- Installing and Replacing 169
- Batteries 169
- Battery warnings 170
- Replacing batteries 170
- Appendix A 171
- Battery tips 173
- Service and Support 174
- Extended service agreement 175
- APPENDIX 176
- After you’ve read 178
- Compatibility Information 179
- Appendix D 180
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