Apple Remote Desktop Installationshandbuch Seite 1

Apple Remote DesktopAdministrator GuideVersion 3.3

3 Choose Interact > Observe.If the observed computer’s screen is larger than the observe window, the screen scrolls as the pointer approaches the

Chapter 7 Interacting with Users 101Sending MessagesApple Remote Desktop lets you communicate with users of Apple Remote Desktop client computer

Viewing Attention RequestsAfter a client user sends an attention request, the Apple Remote Desktop administrator can read the attention request text.T

Chapter 7 Interacting with Users 103Interacting with Your Apple Remote Desktop AdministratorUsers of Apple Remote Desktop client computers can i

104Apple Remote Desktop gives you powerful administrative control. You can manually or automatically get detailed information about every computer,

Chapter 8 Administering Client Computers 105Remote Desktop keeps track of active and completed tasks. Active tasks may run locally or be delegat

Getting Active Task StatusWhen you get a task’s current status, you see the progress of the task, the computers involved, and their feedback to the ad

Chapter 8 Administering Client Computers 107 2 Select the desired task in the Remote Desktop window.The task status and computers involved are

If you want to perform a task similar to an existing template, start with that template using the Template pop-up menu, then customize the resulting t

Chapter 8 Administering Client Computers 109Alternatively, you could use Control-click or right-click and choose Edit Task from contextual menu.

11What Is Apple Remote Desktop?Apple Remote Desktop is easy-to-use, powerful, desktop management software for all your networked Macs. System admi

You can install multiple packages in succession. When you execute installation of multiple packages, Remote Desktop copies over all the selected packa

Chapter 8 Administering Client Computers 111This option is preferable when installing on computers that are all currently online.If you want to

Your network may be sensitive to sudden increases in network activity at unexpected intervals, as designated copy recipients rejoin the network at di

Chapter 8 Administering Client Computers 11 3For information about the available options, see “Copy Options” on page 11 5 . 7 Click Copy.The so

Upgrading SoftwareUpgrading software is similar to installing software. However, the method of upgrading software depends on the original method of in

Chapter 8 Administering Client Computers 11 5Copying FilesApple Remote Desktop makes it easy to copy items (other than the system software) on o

Copy Destination LocationsThere are several preset destinations available in the “Place Items In” destination pop-up menu, including the Applications

Chapter 8 Administering Client Computers 11 7Post-Copy ActionYou can choose to open a copied item immediately after it’s copied. If you select t

Copying from the Finder to a ClientYou can copy les, applications, or folders from the administrator’s Finder windows to remote computers. You can al

Chapter 8 Administering Client Computers 11 9Restoring Items from a Master CopyYour client computers can restore non-system software from a mast

12 Preface About This GuideUsing This GuideThe Apple Remote Desktop Administrator Guide contains chapters to help you use Remote Desktop. It

Creating ReportsApple Remote Desktop lets you query client computers for many kinds of information, from installed software to network speed and relia

Chapter 8 Administering Client Computers 121For more infomation about new and cached data searches, see “Setting the Client’s Data Reporting Pol

Report Database Recommendations and Bandwidth UsageYou can have a single Apple Remote Desktop data collection database for any number of clients. Howe

Chapter 8 Administering Client Computers 12 3Uploading user accounting data and application usage data further increases the size of the uploade

4 Select the time frame for the user history information. 5 Click Generate Report.The newly generated report window appears.Generating an Applicati

Chapter 8 Administering Client Computers 12 5Finding Files, Folders, and ApplicationsApple Remote Desktop lets you search the contents of a clie

4 Choose the desired search parameters and enter a search term.The results are updated immediately in the window.The results of the search are liste

Chapter 8 Administering Client Computers 12 7For more information about the report display, see “Changing Report Layout” on page 37. 6 To sear

The Software Dierence report can compare all executable Mac OS X and Classic applications. Unbundled Java (.jar) applications and command-line utilit

Chapter 8 Administering Client Computers 12 9Getting Computer InformationClient computers can submit comments or notes to supplement System Over

Preface About This Guide 13Terminal Command ConventionsNotation Indicatesmonospaced font A command or other Terminal text$ A shell prompt[text_i

For a complete listing of Storage report options, see Appendix B, “ Report Field Denitions Reference,” on page 178 .Basic information about hard disk

Chapter 8 Administering Client Computers 131Getting USB Device InformationThe USB Devices report gets information about Universal Serial Bus dev

To generate a Network Interfaces report: 1 Select a computer list in the Remote Desktop window. 2 Select one or more computers in the selected compu

Chapter 8 Administering Client Computers 133Card name, type, memory, and revision ÂVendor and device IDs ÂROM revision ÂFor more information abo

Evaluating the Network Test ReportYou can use the Network Test report to diagnose whether task failures in Apple Remote Desktop are due to network con

Chapter 8 Administering Client Computers 13 5 Â Western (Mac OS Roman): Best choice if the report information uses the Roman alphabet, and the

Maintaining SystemsApple Remote Desktop provides easy and powerful tools for maintaining client computers, including tasks such as deleting les, empt

Chapter 8 Administering Client Computers 137To empty the Trash: 1 Select a computer list in the Remote Desktop window. 2 Select one or more co

To rename a computer: 1 Select a computer list in the Remote Desktop window. 2 Select one or more computers in the selected computer list. 3 Choose

Chapter 8 Administering Client Computers 13 9 5 Alternatively, manually enter the UNIX command. a Type or paste the following UNIX command:sys

14 Preface About This Guide  Apple Remote Desktop Feedback page (www.apple.com/feedback/remotedesktop.html)—allows you to provide feedback. Â

Repairing File PermissionsSometimes a client’s system le permissions can be corrupted or changed from their expected values. In such a case, it may b

Chapter 8 Administering Client Computers 141Use persistent-others instead of persistent-apps if the item is anything other than an application.

Changing Sharing Preferences for Remote LoginMac OS X’s Sharing System Preference pane lets you enable or disable SSH login access to the computer. Yo

Chapter 8 Administering Client Computers 143To set up printer preferences using Copy Items: 1 Set up a client computer’s print preference using

Managing ComputersUsing Apple Remote Desktop, you can control multiple client computers simultaneously by issuing commands that are found in the Apple

Chapter 8 Administering Client Computers 145 5 Click Open when the item is selected.The Open Items dialog shows the icon and name of the item t

4 Use the provided Templates for Send UNIX Command to quit an application (for more information, see “Send UNIX Command Templates” on page 152 ).Sel

Chapter 8 Administering Client Computers 147If you must wake computers on a dierent subnet, you may want to use a computer on that subnet as a

2 Save the picture in PICT, TIFF, GIF, JPEG, or any other QuickTime-compatible static image format.QuickTime-compatible movies or QuickTime VR objec

Chapter 8 Administering Client Computers 149Logging In a User at the Login WindowApple Remote Desktop can log in any user on a client computer b

15Apple Remote Desktop helps you keep Macintosh computers and the software running on them up to date and trouble free. And it lets you interact d

3 Choose Manage > Log Out Current User. 4 Click Log Out.Restarting a ComputerApple Remote Desktop can restart a client computer. This has the sa

Chapter 8 Administering Client Computers 151You can allow users to save les or cancel the shutdown, or you can force an immediate shutdown, whi

UNIX Shell CommandsIn addition to its own tasks, Apple Remote Desktop provides a way to easily execute UNIX commands on client computers. In order to

Chapter 8 Administering Client Computers 153The built-in Send UNIX Command templates include:Template sub-menu Template nameNetwork Setup  List

Executing a Single UNIX CommandUsing the UNIX Command window, you can send a single command to the selected client computers. The command is executed

Chapter 8 Administering Client Computers 155Executing Shell Scripts with Remote DesktopShell scripts can be copied, then executed. If a script h

To execute an AppleScript script using the Send UNIX Command:This method uses the osascript command. For more information, see the osascript man page.

Chapter 8 Administering Client Computers 157Using networksetupThe command-line tool networksetup is used to congure a client’s network settings

-setsearchdomains networkservice domain1 [domain2]Use this command to designate the search domain for the specied network service. You can list any n

Chapter 8 Administering Client Computers 159-setnetworktimeserver timeserverUse this command to designate a network time server. Enter the IP ad

You can administer client computers individually, but most Apple Remote Desktop features can be used to manage multiple computers at the same time. Fo

-setWaitForStartupAfterPowerFailure secondsSet the number of seconds after which the computer starts up following a power failure. The <seconds>

Chapter 8 Administering Client Computers 161Here are some examples of actions possible with kickstart:Activate remote management, enable access

162You can automate any command or function in Apple Remote Desktop, and AppleScript or UNIX scripts.This chapter describes Remote Desktop automatio

Chapter 9 Automating Tasks 163The rewall should allow communication between the server and the client IP address groups on TCP and UDP ports 32

For more information, see “Enabling Remote Management” on page 49 and “Apple Remote Desktop Administrator Access” on page 66.To set up the Task Server

Chapter 9 Automating Tasks 165Setting Up Clients to Interface with the Task ServerAfter you congure an administrator computer to control the Ta

Setting the Client’s Data Reporting PolicyTo speed up reporting and allow reporting from oine clients, Apple Remote Desktop saves client system and 

Chapter 9 Automating Tasks 167Stopping Clients from Uploading Reports to Specic Administrator ComputersEvery client computer has a list of admi

Setting Scheduled TasksAny task with the Schedule Task button in the task conguration window can be scheduled. Tasks that you have scheduled appear o

Chapter 9 Automating Tasks 169Using Scripting and Automation Tools with Remote DesktopYou can use tools like AppleScript and Automator in conjun

Chapter 1 Using Apple Remote Desktop 17Deploying SoftwareApple Remote Desktop lets you distribute software and related les to client computers

Using the Remote Desktop AppleScript DictionaryEach scriptable application contains an AppleScript dictionary—the list of objects and messages that an

Chapter 9 Automating Tasks 171Sample AppleScript ScriptThis script is one that could be used to do a quick cleanup of a group of computers. Firs

-- unlock the screen when finished execute (make new unlock screen task) on these_computersend tellUsing Automator with Remote DesktopAccomplish al

Chapter 9 Automating Tasks 173Using Automator actions, you can even create your own interfaces to Apple Remote Desktop functions without having

174The following tables illustrate some of the icons found in the main window of Remote Desktop. The nal table shows which network port numbers are

Appendix A Icon and Port Reference 175List Menu IconsThe following icons are used in the Apple Remote Desktop list area of the Remote Desktop ma

17 6 Appendix A Icon and Port ReferenceSystem Status Icons (Detailed)The following icons are shown after further inspection of observed client

Appendix A Icon and Port Reference 177TCP and UDP Port ReferenceApple Remote Desktop uses the following TCP and UDP ports for the functions indi

17 8The following sections describe the available elds in some of the Apple Remote Desktop reports.The le search reports (File Search, Software Ve

Appendix B Report Field Denitions Reference 179List category Field name Notes or exampleAvailable User Memory Memory in KBBoot ROM ROM version

Distributing Installer PackagesYou can distribute and automatically installation packages in .pkg and .mpkg formats. Apple Remote Desktop lets you ins

180 Appendix B Report Field Denitions ReferenceList category Field name Notes or exampleDisplay 2nd Monitor Depth In bits2nd Monitor Type2nd

Appendix B Report Field Denitions Reference 181List category Field name Notes or examplePrimary Network Input ErrorsPrimary Network Input Packe

182 Appendix B Report Field Denitions ReferenceList category Field name Notes or exampleFirewall enabled Yes/NoFTP Access Yes/NoInternet shar

Appendix B Report Field Denitions Reference 183List category Field name Notes or exampleVolume Creation Date UNIX GMT formatDisk Name Macintosh

184 Appendix B Report Field Denitions ReferenceUSB Devices ReportField name Notes or exampleProduct NameProduct IDVendor IDVendor NameDevice

Appendix B Report Field Denitions Reference 185Expansion Cards ReportField name Notes or exampleCard Speed In MHzSlot Speed In MHzCard NameSlot

186 Appendix B Report Field Denitions ReferenceList category Field name Notes or exampleDNS ServersSubnet MasksNetwork Statistics Network Col

Appendix B Report Field Denitions Reference 187List category Field name Notes or exampleEthernet Receiver Watchdog TimeoutsEthernet Receiver Fr

188 Appendix B Report Field Denitions ReferenceAdministration Settings ReportList category Field name Notes or examplePrivileges Generate Rep

Appendix B Report Field Denitions Reference 189Application Usage ReportField name Notes or exampleComputer name File sharing computer nameName

Chapter 1 Using Apple Remote Desktop 19Using NetBoot ImagesAnother kind of system image you can create using Mac OS X Server is a NetBoot image.

19 0This appendix shows the contents of Remote Desktop’s AppleScript dictionary.This appendix isn’t a substitute for the AppleScript dictionary view

Appendix C AppleScript Remote Desktop Suite 191application n [inh. application; see also Standard Suite]: the Remote Desktop top-level scriptin

192 Appendix C AppleScript Remote Desktop Suiteremote desktop version (Unicode text, r/o): The version of the Remote Desktop client running o

Appendix C AppleScript Remote Desktop Suite 193location (applications folder/current users desktop folder/current users home directory/same rela

19 4 Appendix C AppleScript Remote Desktop Suiteinstall package task n [inh. task > item]: Install package(s) on the target computers.ELEME

Appendix C AppleScript Remote Desktop Suite 195open item task n [inh. task > item] Open les on the target computers.ELEMENTScontained by ap

19 6 Appendix C AppleScript Remote Desktop Suitesend unix command task n [inh. task > item]: Send a UNIX command or script to the target co

Appendix C AppleScript Remote Desktop Suite 197shutdown task n [inh. task > item]: Shutdown the target computers.ELEMENTScontained by applica

19 8This chapter contains SQL commands to assist SQL programmers in obtaining the database schema used in the Apple Remote Desktop report database.

Appendix D SQLite Schema Sample 199Sample list of system information tableCommand:sudo /usr/bin/sqlite3 -column -header /var/db/RemoteManagement

Apple Inc. K© 2009 Apple Inc. All rights reserved.The owner or authorized user of a valid copy of Apple Remote Desktop software may reproduce this pu

Verifying InstallationsYou can run the Software Version or Software Dierence reports to nd the verify the versions of software installed on client

200 Appendix D SQLite Schema SampleSample list of table from one computerCommand:sudo /usr/bin/sqlite3 -column -header /var/db/RemoteManagemen

Chapter 1 Using Apple Remote Desktop 21Using the collected data, Apple Remote Desktop generates reports tailored to your specications.File Sear

Administration Settings ReportUse the Administration Settings report to determine which Apple Remote Desktop administrator privileges are enabled or d

Chapter 1 Using Apple Remote Desktop 23HousekeepingApple Remote Desktop provides several ways to remotely control client computers for housekeep

For example, you may need to have all computers turned o during maintenance of a power generation unit or during a holiday shutdown. You can send an

Chapter 1 Using Apple Remote Desktop 25Supporting UsersApple Remote Desktop lets you interact with users from your administrator computer in the

Requesting HelpA user can discreetly notify you of a problem by sending a request for help using an Apple Remote Desktop text message.Users initiate r

Chapter 1 Using Apple Remote Desktop 27Interacting with StudentsApple Remote Desktop helps instructors teach more eciently by letting them inte

Controlling ScreensShow students how to perform tasks by controlling their screens from your computer, opening applications and using les as required

Chapter 1 Using Apple Remote Desktop 29To learn more about See information for Starting onDistributing les Copying les “Copying Files” (page 1

11 Preface: About This Guide11 What Is Apple Remote Desktop?12 Using This Guide12 Remote Desktop Help12 Notation Conventions13 Where to Find Mo

30Remote Desktop is the administrator application for Apple Remote Desktop. Its attractive interface is powerful, yet simple to use. The Remote Desk

Chapter 2 Getting to Know Remote Desktop 31ABCDEFGIHK LJAAll Computers list: The All Computers list is a list of all client computers that you

HActive tasks list: This list shows all tasks, except those delegated to your Task Server, that are currently running or queued to run but haven’t ye

Chapter 2 Getting to Know Remote Desktop 33DParticipating computers: This area shows you the computers that will be aected by the task.ESchedu

AObserve or control toggle: When this button is selected, you have control over the remote client.BShare mouse control: When this button is selecte

Chapter 2 Getting to Know Remote Desktop 35Multiple-Client Observe WindowWhen you observe many clients at the same time, they all appear in the

Report WindowReports serve as valuable shortcuts when you’re copying les and organizing computer lists.BACBCD EFAReport category: Most reports have

Chapter 2 Getting to Know Remote Desktop 37Changing Report LayoutYou can customize report layouts for your own purposes. By default, reports inc

Conguring Remote DesktopYou can congure the Remote Desktop administrator application to meet your work needs. Remote Desktop has an interface that i

Chapter 2 Getting to Know Remote Desktop 39Setting Preferences for the Remote Desktop Administrator ApplicationIn Remote Desktop preferences, yo

4 Contents43 Network Requirements43 Installing the Remote Desktop Administrator Software44 Setting Up an Apple Remote Desktop Client Computer

In the Security pane, you can set:Whether to allow control of the computer while Remote Desktop is active ÂThe default encryption preference for Copy

Chapter 2 Getting to Know Remote Desktop 41Saved Tasks and Task Templates save you timeYou may spend a lot of time coming up with the perfect so

42To use Apple Remote Desktop, install the administration software on the administrator computer rst, and then install and enable the client softwa

Chapter 3 Installing Apple Remote Desktop 43Network RequirementsEthernet (recommended), AirPort, FireWire, or other network connection ÂFor more

10 Congure some client computers for administration, nd them in a scanner, and add them to a computer list.For information, see “Setting Up an Ap

Chapter 3 Installing Apple Remote Desktop 45Upgrading the Remote Desktop Administrator SoftwareUpgrading Remote Desktop is just like installing

3 If the client computers aren’t in an existing Remote Desktop computer list, nd the client computers using an Apple Remote Desktop scanner.For mor

Chapter 3 Installing Apple Remote Desktop 47Upgrading Apple Remote Desktop Clients Using SSHYou may not be able to or want to use Remote Desktop

WARNING: Custom installer packages that create user names contain sensitive password data. Take care to store and transmit such custom installers sec

Chapter 3 Installing Apple Remote Desktop 49For more information, see “Apple Remote Desktop Administrator Access” on page 66.Click OK after each

Contents 568 Setting Apple Remote Desktop Administrator Access Authorization and Privileges Using Local Accounts in Mac OS X v10.569 Setting Apple

For information about changing remote management preferences, see “Apple Remote Desktop Administrator Access” on page 66 and System Preferences Help.C

Chapter 3 Installing Apple Remote Desktop 51$ sudo rm /Library/Preferences/com.apple.RemoteManagement.plist$ rm ~/Library/Preferences/com.apple.

4 Quit System Preferences.Uninstalling the Client Software from Client ComputersTo remove Apple Remote Desktop client software from Mac OS X clients

53Apple Remote Desktop uses lists of client computers to logically organize the client computers under your control. Connecting to client computer

Listing all clients known by the task server and organized in computer groups in the Âdirectory serverOnce you have found a potential client, you see

Chapter 4 Organizing Client Computers into Computer Lists 55 5 Authenticate by providing a user name and password for an Apple Remote Desktop a

Finding Clients by Network AddressIf you know the IP address or fully qualied domain name of a computer, you can use that IP address or domain name t

Chapter 4 Organizing Client Computers into Computer Lists 57File import also lets you add ranges of IP addresses by expressing the range in the

2 Select Directory Server. 3 In the pop-up menu to right, select a computer group. If there are computer groups in the directory server but none sh

Chapter 4 Organizing Client Computers into Computer Lists 59Editing Client AttributesAfter adding a client to a computer list, you can edit its

6 Contents94 Conguring an Apple Remote Desktop Client to be Controlled by a VNC Viewer94 Observing97 Changing Screen Titles While Observing97

Making and Managing ListsYou use lists to organize and perform management tasks on client computers. You can make groups of lists, and rearrange the l

Chapter 4 Organizing Client Computers into Computer Lists 61Deleting Apple Remote Desktop ListsYou can delete Apple Remote Desktop computer list

Editing a Smart Computer ListYou may want to edit the smart lists you have created. The editing window is the same as the one used to create the smart

Chapter 4 Organizing Client Computers into Computer Lists 63Importing and Exporting Computer ListsWhen setting up Apple Remote Desktop 3, you ma

Transferring Remote Desktop 2 Computer Lists to a New Remote Desktop 3 Administrator ComputerIf you’re installing Apple Remote Desktop 3 on a computer

Chapter 4 Organizing Client Computers into Computer Lists 65To transfer the computer lists: 1 Open Keychain Access (located in /Applications/Ut

66There are several dierent ways to access and authenticate to Apple Remote Desktop clients. Some depend on Apple Remote Desktop settings, and othe

Chapter 5 Understanding and Controlling Access Privileges 67If the computer is used by one person, you may not want to give administrators Âful

Select To allow administrators toSend text messages Use these Interact menu commands: Send Message and Chat.Restart and shut down Use these Manage men

Chapter 5 Understanding and Controlling Access Privileges 69All users are given the same administrator privileges. 4 To allow access for speci

Contents 7121 Using a Task Server for Report Data Collection122 Report Database Recommendations and Bandwidth Usage123 Auditing Client Usage Info

5 Select a listed user whose access privileges you want to set, and then make the changes you want to the access privileges. Your changes take eect

Chapter 5 Understanding and Controlling Access Privileges 71To create an administrator access group: 1 Create groups as usual.If you’re using M

6 If the record doesn’t have the MCXFlags attribute, click New Attribute. Enter MCXFlags in the Attribute Name eld, and enter this in the Text eld

Chapter 5 Understanding and Controlling Access Privileges 73 <string>staff</string>

Apple Remote Desktop Guest AccessYou can congure an Apple Remote Desktop client to give temporary, one-time access to an Apple Remote Desktop adminis

Chapter 5 Understanding and Controlling Access Privileges 75Limiting Features in the Administrator ApplicationUser mode is a great way to delega

Virtual Network Computing AccessYou can use Apple Remote Desktop to access a Virtual Network Computing (VNC) server and view and interact with the ser

Chapter 5 Understanding and Controlling Access Privileges 77Command-Line SSH AccessCommand-line SSH access isn’t granted or managed using Remote

Changing Client Administrator PrivilegesOnce the client computers are able to be administered, you can change the administrator access privileges for

Chapter 5 Understanding and Controlling Access Privileges 79 12 Provide the user’s short name and assign the privileges as desired.For more i

8 Contents147 Displaying a Custom Picture on a Locked Screen148 Unlocking a Computer Screen148 Disabling a Computer Screen149 Logging In a Us

80This chapter describes the main aspects of setting up your network for use with Apple Remote Desktop system administration, as well as best-practi

Chapter 6 Setting Up the Network and Maintaining Security 81Networks with switches have fewer collisions and packet errors than networks Âwith

When you add computers to a Remote Desktop computer list, add the addresses using the NAT router IP address and the forwarded port pairs for every com

Chapter 6 Setting Up the Network and Maintaining Security 83Avoid using tasks that multicast trac, such as Share Screen and File Copy. File ÂC

Administrator Application SecurityMake use of user mode to limit what nonadministrator users can do with ÂRemote Desktop.See “Apple Remote Desktop N

Chapter 6 Setting Up the Network and Maintaining Security 85Quit the Remote Desktop application when you have nished using it. If you haven’t

If you connect to clients with Remote Desktop 3.2.2 or later installed, encryption is done using the Apple VNC server and Remote Desktop. If you conne

87Apple Remote Desktop is a powerful tool for interacting with computer users across a network. You can interact by controlling or observing remot

You can control the keyboard and mouse of only one computer at a time. Controlling Apple Remote Desktop ClientsApple Remote Desktop client computers c

Chapter 7 Interacting with Users 89If your Remote Desktop preferences are set to share keyboard and mouse control, the remote computer’s keyboa

Contents 9178 Appendix B Report Field Denitions Reference178 System Overview Report182 Storage Report184 USB Devices Report184 FireWire Devi

For more information about Apple Remote Desktop observe mode, see “Observing a Single Computer” on page 99.To switch between control and observe modes

Chapter 7 Interacting with Users 91Switching Control Session Between Full Screen and In a WindowYou can control a computer either in a window, o

VNC servers and viewers are available for a variety of computing platforms. Remote Desktop is a VNC viewer, and can therefore control any computer on

Chapter 7 Interacting with Users 93 3 Make sure the client’s rewall has the VNC port open (TCP 5900). 4 Make sure “Encrypt all network data”

Designate a Custom VNC Display NumberTo designate a display to control: 1 Add a custom port number, as described above. 2 Use the display number for

Chapter 7 Interacting with Users 95Remote Desktop lets you observe multiple clients on the same screen, cycling through the list of observed com

The setting for the number of viewed machines is changed ÂThe computer information area is reenabled when the sizes are returned to more than the imag

Chapter 7 Interacting with Users 97Setting EectComputer status Select this to add a colored status overview icon in the computer information ar

Viewing a Computer’s System Status While at the Observe WindowRemote Desktop can display certain system status information underneath the observed des

Chapter 7 Interacting with Users 99Service Icon StatusFree MemoryLess than 80% usedBetween 80% and 95% usedOver 95% usedNo status information av