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Upgrading Software
Upgrading software is similar to installing software. However, the method of
upgrading software depends on the original method of installation. As a general rule,
upgrades should not be done while users have their applications open. Make sure the
software to be upgraded isn’t running.
WARNING: Distributing copyrighted software without the appropriate license
agreement is a violation of copyright law.
Upgrading consists of three main tasks:
Finding out if a piece needs to be updated Â
Removing the old version Â
Installing the new version Â
To upgrade software on client computers:
1 Run a Software Version report to determine what version of the software client
computers have.
To learn how to run the report, see “Generating a Software Version Report” on page 127.
2 Remove the old version of the software.
If the software was originally installed using a package or metapackage, it should be
removed automatically when you install the new version.
If the software was originally installed using the Copy Items command, you can delete
the old version, or simply replace the old version with the new version when you
install the new version.
If the software was originally installed using another company’s installer application,
you may need to use an uninstaller before installing the new version. Consult
the software’s manual for instructions on removing its software. If an uninstaller
application is necessary, you can copy it to each of the client computers and run
it remotely.
3 Use the appropriate installation method to install the new version of the software. For
information, see:
“ Â Installing Using the Install Packages Command” on page 109
“ Â Installing by Using the Copy Items Command” on page 11 2
“ Â Using Installers from Other Companies” on page 11 3
11 4 Chapter 8 Administering Client Computers
- Apple Remote 1
- Administrator Guide 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- Chapter 9: Automating Tasks 8
- Contents 9 9
- About This Guide 11
- Using This Guide 12
- Remote Desktop Help 12
- Using Apple Remote Desktop 15
- Deploying Software 17
- Taking Inventory 20
- Housekeeping 23
- Supporting Users 25
- Interacting with Students 27
- Finding More Information 28
- Â System Imaging and 29
- Remote Desktop Main Window 30
- Task Dialogs 32
- Control and Observe Window 33
- Report Window 36
- Changing Report Layout 37
- Conguring Remote Desktop 38
- Application 39
- Interface Tips and Shortcuts 40
- Network Requirements 43
- 10.4 2.2 44
- 10.5 3.2 44
- 10.6 3.3 44
- Upgrading the Client Software 45
- Manual Installation 46
- Enabling Remote Management 49
- Disabling the Client Software 51
- Computer Lists 53
- Making a New Scanner 58
- Editing Client Attributes 59
- Making and Managing Lists 60
- Editing a Smart Computer List 62
- Administrator Computer 63
- Computer 64
- Access Privileges 66
- Services 70
- Command-Line SSH Access 77
- Setting Up the Network and 80
- Maintaining Security 80
- Wireless Network 82
- Getting the Best Performance 83
- Password Access Security 84
- Encryption 85
- Interacting with Users 87
- Control Window Options 89
- Sharing Control with a User 90
- Controlling VNC Servers 91
- VNC Control Options 93
- Observing 94
- Â Name (computer name) 96
- Â IP Address 96
- Â Hostname 96
- Observing a Single Computer 99
- Observing Multiple Computers 100
- Sending Messages 101
- Sharing Screens 102
- Getting Active Task Status 106
- Saving a Task for Later Use 107
- Editing a Saved Task 108
- Upgrading Software 114
- Copying Files 115
- Copying Using Drag and Drop 117
- Creating Reports 120
- Collecting Report Data 120
- Using Spotlight to Find Items 125
- Comparing Software 127
- Auditing Hardware 128
- Getting Computer Information 129
- Getting Serial Numbers 129
- Getting Storage Information 129
- Getting Memory Information 132
- Exporting Report Information 134
- Maintaining Systems 136
- Setting the Startup Disk 137
- Renaming Computers 137
- Synchronizing Computer Time 138
- Setting Computer Audio Volume 139
- Repairing File Permissions 140
- Adding Items to the Dock 140
- Setting Printer Preferences 142
- /private/etc/cups/ppd/ 143
- Managing Computers 144
- Opening Applications 145
- Putting a Computer to Sleep 146
- Waking Up a Computer 146
- Locking a Computer Screen 147
- Unlocking a Computer Screen 148
- Disabling a Computer Screen 148
- Logging Out the Current User 149
- Restarting a Computer 150
- Shutting Down a Computer 150
- Starting Up a Computer 151
- UNIX Shell Commands 152
- Built-in Command-Line Tools 156
- Automating Tasks 162
- Setting Up the Task Server 163
- Working with Scheduled Tasks 167
- Setting Scheduled Tasks 168
- Editing Scheduled Tasks 168
- Deleting Scheduled Tasks 168
- Icon and Port Reference 174
- List Menu Icons 175
- Task Status Icons 175
- System Status Icons (Basic) 175
- TCP and UDP Port Reference 177
- System Overview Report 178
- Storage Report 182
- USB Devices Report 184
- FireWire Devices Report 184
- Memory Report 184
- Expansion Cards Report 185
- Network Interfaces Report 185
- Network Test Report 187
- Application Usage Report 189
- User History Report 189
- AppleScript dictionary 190
- SQLite Schema Sample 198
- Command: 200
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