Apple Remote Desktop 2.2 Bedienungsanleitung PDF herunterladen (Seite 74)

74 Chapter 3 Administering Computers

Testing Network Responsiveness

Apple Remote Desktop can test network responsiveness between your administrator

computer and client computers. It sends network packets to the clients and reports the

time taken to receive confirmation from the clients.

You can choose how many network packets to send, how often they are sent, and how

long the administrator computer waits for a reply before listing a packet as lost.

To generate a Network Test report:

1 Select a computer list.

2 Select one or more computers in the Remote Desktop window.

3 Choose Report > Network Test.

4 Select the options you want.

Choose the number of packets sent from the Packets pop-up menu.

Choose how often to send the send packets from the Interval pop-up menu.

Choose how long to wait before reporting a packet as lost from the Time-Out pop-up

menu.

5 Click Get Report.

The newly generated report window appears.

Evaluating the Network Test Report

You can use the Network Test report to diagnose whether task failures in Apple Remote

Desktop are due to network congestion or some other factor. You may, for example,

find that a Copy Items task is failing on a particular subnet, due to network congestion

on that subnet. Here are some suggestions for evaluating your network performance

based on this report:

• The number of routers between your computer and another computer can affect the

time the packets take to return. When you evaluate the times for a computer, you

should compare them to the times for a computer in the same area of the network

or with the same number of intervening routers.

• If the maximum time for a packet to return from a computer is significantly greater

than the times for other computers in the same area of the network, there may be a

problem with the computer.

• If a single computer has a large number of lost packets, there may be a problem with

the network connection to that computer.

• If several computers in the same area of the network have a large number of lost

packets, there may be a network connection problem or a problem with an

intervening router or bridge.

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Apple Remote Desktop 2.2 Bedienungsanleitung Seite 74