Apple Remote Desktop 2.2 Bedienungsanleitung PDF herunterladen (Seite 93)

4 Interacting With Users

Apple Remote Desktop is a powerful tool for interacting

with computer users across a network. You can interact

by controlling or observing remote screens, text

messaging with remote users, or sharing your screen

with others.

This chapter describes the main aspects of ARD’s user interaction capabilities and gives

complete instructions for using them.

You can learn about:

• “Controlling” on page 94

• “Observing” on page 97

• “Sending Messages” on page 100

• “Sharing Screens” on page 102

1 2 ... 88 89 90 91 92 93 94 95 96 97 98 ... 115 116

Apple Remote Desktop 1
Administrator’s Guide 1
Contents 3
About This Book 5
Notation Conventions 6
Preface 7
About This Book 7
Using Apple Remote Desktop 9
10 Chapter 1 10
Deploying Software 11
12 Chapter 1 12
Chapter 1 13
Using Apple Remote Desktop 13
Taking Inventory 14
16 Chapter 1 16
Housekeeping 17
Supporting Users 18
Providing Help Desk Support 19
Interacting With Students 21
Finding More Information 23
Setting Up 25
Computer 26
Chapter 2 Setting Up 27 27
28 Chapter 2 Setting Up 28
Chapter 2 Setting Up 29 29
Chapter 2 Setting Up 31 31
Chapter 2 Setting Up 33 33
Chapter 2 Setting Up 35 35
36 Chapter 2 Setting Up 36
Chapter 2 Setting Up 37 37
Understanding Access Types 38
40 Chapter 2 Setting Up 40
Chapter 2 Setting Up 41 41
ARD Guest Access 42
Command-Line ssh Access 42
Chapter 2 Setting Up 43 43
OpenWBEM Access 44
Chapter 2 Setting Up 45 45
Chapter 2 Setting Up 46 46
Chapter 2 Setting Up 47 47
Setting Up the Network 48
Getting the Best Performance 49
Maintaining Security 50
Chapter 2 Setting Up 51 51
52 Chapter 2 Setting Up 52
Administering Computers 53
Making a New Scanner 56
Making and Managing Lists 57
Installing Software Using ARD 58
• Don’t prompt 61
Upgrading Software 62
Copying Files 63
Copying Using Drag and Drop 64
Creating Reports 66
Comparing Software 68
Auditing Hardware 70
• Product Name and ID 71
• Vendor Name and ID 71
• Device Speed 71
• Bus Power Amps 71
• Slot location 72
• Size, type, and speed 72
• Slot name 73
• Vendor’s and device’s IDs 73
• ROM revision 73
Changing Report Layout 75
Exporting Report Information 76
Maintaining Systems 77
Emptying the Trash 78
Setting the Startup Disk 78
Managing Computers 79
Opening Files and Folders 80
Opening Applications 80
Putting a Computer to Sleep 81
Waking Up a Computer 81
Locking a Computer Screen 82
Unlocking a Computer Screen 82
Logging Out the Current User 83
Restarting a Computer 83
Automating Functions 84
Scheduled Tasks 86
Button Definition 87
UNIX Shell Commands 88
Interacting With Users 93
Controlling 94
Controlling ARD Clients 95
Controlling VNC Servers 96
Observing 97
Forward and 98
Back buttons 98
Fit to Window 98
Observing a Single Computer 99
Observing Multiple Computers 99
Sending Messages 100
Sharing Screens 102
Reference 105
ARD Status Icons 106
TCP and UDP Port Reference 106
System Overview Report 107
Storage Report 109
Memory Report 110
PCI Cards Report 110
FireWire Devices Report 111
USB Devices Report 111
Network Interfaces Report 111
PostgreSQL Schema Sample 114
Appendix A Reference 115 115

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